Can't watch videos from....


  1. Posts : 3
    Windows 7 32-Bit
       #1

    Can't watch videos from....


    Windows website. Just got the new WIndows 7 and wanted to watch some how to videos at Windows website but only get sound no picture. I can watch videos at other sites but not Windows.

    I downloaded the recommended driver but still no luck.

    Any suggestions?

    Thanks
      My Computer


  2. Posts : 71,977
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Jeff, and welcome to Seven Forums.

    Is this Windows website a Microsoft website that you are referring to. If so, then you may need to have Silverlight installed to watch the videos. Most sites you will need to have Adobe Flash Player installed to watch videos.

    Hope this helps,
    Shawn
      My Computer


  3. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #3

    Brink said:
    Hello Jeff, and welcome to Seven Forums.

    Is this Windows website a Microsoft website that you are referring to. If so, then you may need to have Silverlight installed to watch the videos. Most sites you will need to have Adobe Flash Player installed to watch videos.

    Hope this helps,
    Shawn
    Hi JeffinJapan and welcome.

    I agree, Brinks' post above is exactly where I'd start.

    If you have no success, please let us know what site you are are attempting to watch media from. Also, if you can, please update your PC specifications so we know what your hardware is and whether your OS is 32 bit or 64 bit.
    Lastly: -
    • Download the latest codec packs.
    • If it's a real Media file with Cook audio, It apparently does't work under 64bit player (just learnt that this morning, thanks Shark007)
    • Try a different browser.


    Good luck!
      My Computer


  4. Posts : 3
    Windows 7 32-Bit
    Thread Starter
       #4

    Switched browsers...works like a charm. Thanks for the help.
      My Computer


  5. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #5

    JeffinJapan said:
    Switched browsers...works like a charm. Thanks for the help.
    Great Jeff,
    I'm glad you have a solution. It'd be nice to know why the other browser was failing, if are curious, look at disabling addins/extensions. But if you are just happy to use what works, then all is well too
      My Computer


  6. Posts : 3
    Windows 7 32-Bit
    Thread Starter
       #6

    TimStitt said:
    JeffinJapan said:
    Switched browsers...works like a charm. Thanks for the help.
    Great Jeff,
    I'm glad you have a solution. It'd be nice to know why the other browser was failing, if are curious, look at disabling addins/extensions. But if you are just happy to use what works, then all is well too
    I would like to know as well. I installed Silverlight as was suggested and I have Adobe Flash installed too.

    I'm going to fool around with it and see if I can't get them to work.
      My Computer


  7. Posts : 1,020
    Windows 7 Ultimate 64 bit
       #7

    Sweet, let us know if you need any help. :)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:02.
Find Us