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Windows 7: cant burn dvd's only cd's

09 Feb 2010   #1
crwzar

windows 7 HP 64 bit
 
 
cant burn dvd's only cd's

Hello all. i have recently done a clean install of Win 7 Pro 32 from vista on my Asus M51VA laptop.
i have searched numerous threads for what seems like an eternity without success. i contacted Asus Tech Support who advised to try a couple of things including upgrading my firm ware (Was and is Ver RR09) and MS K/base 975270. i have also done the MS K/base 314060 all to no avail.

The frustration is i can burn CD's but only from WMplayer. Nero doesn’t work for DVD's or CD's nor does explorer.
one other thing to note is when i select properties on this drive i dont get the "Tools" or "Recording" tabs

All was fine with Vista but now.........
i have included some sysinfo if that helps.


OS Name Microsoft Windows 7 Professional
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name <My Laptop>-LT
System Manufacturer ASUSTeK Computer Inc.
System Model M51Va
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz, 2534 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 206.000, 11/07/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale Australia
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name ##############
Time Zone AUS Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.00 GB
Available Physical Memory 1.72 GB
Total Virtual Memory 6.00 GB
Available Virtual Memory 4.56 GB
Page File Space 3.00 GB
Page File C:\pagefile.sys


Drive E:
Description CD-ROM Drive
Media Loaded Yes
Media Type DVD Writer
Name HL-DT-ST DVDRAM GSA-T50N
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID 1
PNP Device ID IDE\CDROMHL-DT-ST_DVDRAM_GSA-T50N________________RR09____\4&2F608401&0&0.1.0
Driver c:\windows\system32\drivers\cdrom.sys (6.1.7100.0, 106.00 KB (108,544 bytes), 14/07/2009 9:11 AM)


Thanks in advance


My System SpecsSystem Spec
.

09 Feb 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Have you tried updating your burner drivers? Go into Device Manager, find your drive, right-click on it, and select Update driver software.

Good luck!

~JK
My System SpecsSystem Spec
09 Feb 2010   #3
1Bowtie

Windows 7 Home Premium 64 bit
 
 

Drive E:
Description CD-ROM Drive
Media Loaded Yes
Media Type DVD Writer
Name HL-DT-ST DVDRAM GSA-T50N
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate -1.00 kbytes/sec
SCSI Target ID 1
PNP Device ID IDE\CDROMHL-DT-ST_DVDRAM_GSA-T50N________________RR09____\4&2F608401&0&0.1.0
Driver c:\windows\system32\drivers\cdrom.sys (6.1.7100.0, 106.00 KB (108,544 bytes), 14/07/2009 9:11 AM)

Thanks in advance[/QUOTE]

Your problem is staring you in the face, YOU HAVE A CD-ROM DRIVE not a burner, you can play cd's only. DVD media will not read or write in a cd-rom drive.
My System SpecsSystem Spec
.


10 Feb 2010   #4
crwzar

windows 7 HP 64 bit
 
 

Hi JK one of the first tjings i did was to update the drivers , but when i say that it was only a windows upate that i could find and ever time i do it now i get the " dont require updateing ...latest drivers "blah blah"

1Bowtie as far as "only being a CD drive" this is exactly the problem............... until i loaded Win 7 it was a DVD burner as well and performed as expected with Vista.
My System SpecsSystem Spec
10 Feb 2010   #5
1Bowtie

Windows 7 Home Premium 64 bit
 
 

It can't magicly change from one os to another, the decription you gave in the quote i posted says it's a cd-rom, that's a fact.
My System SpecsSystem Spec
10 Feb 2010   #6
FZ21Z

Windows 7 Ultimate x64 ®™
 
 

Quote   Quote: Originally Posted by crwzar View Post
Drive E:
Description CD-ROM Drive
Media Loaded Yes
Media Type DVD Writer
Name HL-DT-ST DVDRAM GSA-T50N
Manufacturer (Standard CD-ROM drives)
Status OK
Is it possible it has been changed, as 1. google search for specs shows the model has a DVD-RW, and 2. There aren't many laptops these days that don't come with that as the minimum capability. A firmware upgrade is needed perhaps?
My System SpecsSystem Spec
10 Feb 2010   #7
1Bowtie

Windows 7 Home Premium 64 bit
 
 

My mistake, after googleing it is a burner. Apparently there are many people haveing prob's with this particular model. There were alot of different fixes from different people none however fixed everything. Try the right driver and clear the upper and lower filters and see if that works.
My System SpecsSystem Spec
21 Feb 2010   #8
crwzar

windows 7 HP 64 bit
 
 

Hi FZ21Z, no the drive has not been changed, and i am running the latest firmware for that model (RR09)

Regs W
My System SpecsSystem Spec
21 Feb 2010   #9
Pikey

Windows 7 64bit RTM
 
 

What do you see if you check your ''Autoplay'' settings .. type autoplay in the search bar and press return.

You should see some settings for Blank media .. cd's , dvd's
My System SpecsSystem Spec
22 Feb 2010   #10
crwzar

windows 7 HP 64 bit
 
 

Pikey
All are set to always ask.
My System SpecsSystem Spec
Reply

 cant burn dvd's only cd's




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