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Windows 7: Unable to delete video file.


20 Apr 2010   #11

XP Pro SP3 X86 / Win7 Pro X86
 
 

Quote   Quote: Originally Posted by twisted View Post
Hello. I have a .MKV file on my computer that I'm unable to delete.

when click on "delete"
it shows "Preparing to Recycle" from Discovering items
Time remaining: Calculating
Items remaining : Calculating
speed: Calculating

Hold shift + delete
Preparing to delete ... the rest are the same as above

1: everytime i rename the file , = Windows Explorer is not responding
2: click on the .MKV properties, nothing happened....
3: try to replace with another file with a same name = doesn't work.
4: boot from safe mode, still won't let me delete it
5: it won't let me move the .MKV to other folders as well
6. Cannot take control of it.
7. tried renaming the .mkv extension to .txt no winrar no luck.
8. tried deleting the file containing it no luck.

I also made a new video file and gave it the same name but with -copy and now that wont delete.

Any clues as how I can get rid of this video file?

Thanks in advance.
Switch to detail view and try it again. It's likely the codec is open to show you the preview and is holding the file.

My System SpecsSystem Spec
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20 Apr 2010   #12

W7, Xp Pro
 
 

Stop Cyberlink, untick , try unlocker again (delete), if it says delete on boot,
say yes and then go to msconfig in run, untick cybelink an dreboot.

come back, digits x'sed
My System SpecsSystem Spec
20 Apr 2010   #13

W7 Ult. x64 | OS X
 
 

Either using Unlocker during a reboot or using my method should work. I had the same problem with a explorer.exe.bak backup I had made when fooling with custom themes. I finally got it to delete by closing explorer and deleting through the command prompt.
My System SpecsSystem Spec
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20 Apr 2010   #14

windows 7
 
 

Quote   Quote: Originally Posted by notsograymatter View Post
One method you can try is disabling explorer incase that's the cause for the problem...

Start an Administrative Command Prompt... Leave it open

Start Task Manager, Close Explorer.exe

Attachment 68470

Open the command prompt.

Change to the appropriate directory:
cd "%USERPROFILE%\Downloads" - ENTER

Delete the file:
del filename.mkv - ENTER

Attachment 68471

Oh yeah, almost forgot. Re-initialize explorer.exe by going back to Task Manager and clicking the File Menu > Add New Task (Run) and type in explorer.exe

Attachment 68476

In response to your task manager screenshot:

Holy Mother! How many extensions/add-ons do you have on firefox? It shouldn't be using 285K of memory! The screen shot below is firefox w/ 4 tabs open & a custom theme with 6 add-ons.
THANK YOU, this did the trick. And I only have two. Sometimes firefox hits 300k+ with multiple tabs and a youtube video. Mostly 1080p videos.
My System SpecsSystem Spec
20 Apr 2010   #15

W7 Ult. x64 | OS X
 
 

Quote   Quote: Originally Posted by twisted View Post
Quote   Quote: Originally Posted by notsograymatter View Post
One method you can try is disabling explorer incase that's the cause for the problem...

Start an Administrative Command Prompt... Leave it open

Start Task Manager, Close Explorer.exe

Attachment 68470

Open the command prompt.

Change to the appropriate directory:
cd "%USERPROFILE%\Downloads" - ENTER

Delete the file:
del filename.mkv - ENTER

Attachment 68471

Oh yeah, almost forgot. Re-initialize explorer.exe by going back to Task Manager and clicking the File Menu > Add New Task (Run) and type in explorer.exe

Attachment 68476

In response to your task manager screenshot:

Holy Mother! How many extensions/add-ons do you have on firefox? It shouldn't be using 285K of memory! The screen shot below is firefox w/ 4 tabs open & a custom theme with 6 add-ons.
THANK YOU, this did the trick. And I only have two. Sometimes firefox hits 300k+ with multiple tabs and a youtube video.
Then you really need to reinstall firefox. It's causing a major memory leak. Or, just switch to chrome or one of those other browsers.
My System SpecsSystem Spec
20 Apr 2010   #16

windows 7
 
 

Quote   Quote: Originally Posted by notsograymatter View Post

Then you really need to reinstall firefox. It's causing a major memory leak. Or, just switch to chrome or one of those other browsers.
Well its just when I load 720p/1080p videos. When I don't have one its 100k-177k

Edit: I would also like to thank all of you for taking the time to help me out.
I really appreciate it.


Attached Images
 
My System SpecsSystem Spec
07 Oct 2010   #17

Windows 7 Ultimate x64
 
 

Well, hello from me too!

Ok with "Unlocker" utility but there is something easiest and more generic to do, before that.

Just turn off the windows explorer options (from a top left button), to not viewing the "Details" and the "Preview" panes.
It works fine for me, with exactly the same "crazy" problem!

Just tell us, if you try it, with success!
My System SpecsSystem Spec
20 Oct 2010   #18

Windows 7
 
 

My solution to the above problem is to use the already installed (at my pc) total commander. It seems that windows explorer locks the file as soon as you click on it to delete or rename it. Total commander has to trouble deleting/renaming or anything.
BTW I am not advertising, any alternative file manager would do the job.
My System SpecsSystem Spec
20 Oct 2010   #19

Windows 7 Ultimate x86
 
 

Quote   Quote: Originally Posted by whs View Post
Quote   Quote: Originally Posted by notsograymatter View Post
It's possible a program is using the file and therefore you cannot delete it, if WHS' method doesn't work, then close all of the programs that you can and try to delete it again.
Well, he tried in safe mode. That should have taken care of it - or not?
Not if it's explorer locking them. I had only luck when I went through an explorer substitute (Q-Dir), and killed explorer through taskmanager.
But I assume that safe mode with command prompt should have done the trick as well

-DG
My System SpecsSystem Spec
08 Jan 2011   #20

W7 64
 
 
WHS File Deletion

I had the same problem with a .MKV file which was located on my HP home server (WHS). I was able to delete it using the command prompt via a remote desktop session (on my notebook) immediately after rebooting the server and without ever starting windows explorer on the server.

In my case the file name was excessively long and with many symbols so to avoid typing errors I copied the file name from the share which was visible in windows explorer on my notebook and was able to paste it in after the del command.

File unlocker was no help as it said the System had a lock on it.

Thanks for the help given above!
My System SpecsSystem Spec
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 Unable to delete video file.




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