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Windows 7: Unable to delete video file.


20 Apr 2010   #1

windows 7
 
 
Unable to delete video file.

Hello. I have a .MKV file on my computer that I'm unable to delete.

when click on "delete"
it shows "Preparing to Recycle" from Discovering items
Time remaining: Calculating
Items remaining : Calculating
speed: Calculating

Hold shift + delete
Preparing to delete ... the rest are the same as above

1: everytime i rename the file , = Windows Explorer is not responding
2: click on the .MKV properties, nothing happened....
3: try to replace with another file with a same name = doesn't work.
4: boot from safe mode, still won't let me delete it
5: it won't let me move the .MKV to other folders as well
6. Cannot take control of it.
7. tried renaming the .mkv extension to .txt no winrar no luck.
8. tried deleting the file containing it no luck.

I also made a new video file and gave it the same name but with -copy and now that wont delete.

Any clues as how I can get rid of this video file?

Thanks in advance.

My System SpecsSystem Spec
.

20 Apr 2010   #2
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My System SpecsSystem Spec
20 Apr 2010   #3

W7 Ult. x64 | OS X
 
 

It's possible a program is using the file and therefore you cannot delete it, if WHS' method doesn't work, then close all of the programs that you can and try to delete it again.
My System SpecsSystem Spec
.


20 Apr 2010   #4
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by notsograymatter View Post
It's possible a program is using the file and therefore you cannot delete it, if WHS' method doesn't work, then close all of the programs that you can and try to delete it again.
Well, he tried in safe mode. That should have taken care of it - or not?
My System SpecsSystem Spec
20 Apr 2010   #5

windows 7
 
 

I have tried that method and this happens.

And I have had the file for a few weeks so I don't think its being used.


Attached Thumbnails
Unable to delete video file.-.png  
My System SpecsSystem Spec
20 Apr 2010   #6

W7, Xp Pro
 
 

If you have that kanokon installed at C: uninstall or remove it. why does it say -copy?


otherwise get unlocker.
My System SpecsSystem Spec
20 Apr 2010   #7

windows 7
 
 

Quote   Quote: Originally Posted by hubris View Post
If you have that kanokon installed at C: uninstall or remove it. why does it say -copy?


otherwise get unlocker.
It is in a folder inside of my download folder. It says -copy because for some reason I though copy and paste it maybe it will overwrite and I can delete it. But it failed.
but after doing so I was able to delete the original file and not the copied one.

Tried unlocker and it didn't work.
My System SpecsSystem Spec
20 Apr 2010   #8

W7, Xp Pro
 
 

Is there anything in taskmanager that looks strange?
My System SpecsSystem Spec
20 Apr 2010   #9

windows 7
 
 

Quote   Quote: Originally Posted by hubris View Post
Is there anything in taskmanager that looks strange?
I don't see anything out of place.


Attached Thumbnails
Unable to delete video file.-notthaticantell.png  
My System SpecsSystem Spec
20 Apr 2010   #10

W7 Ult. x64 | OS X
 
 

One method you can try is disabling explorer incase that's the cause for the problem...

Start an Administrative Command Prompt... Leave it open

Start Task Manager, Close Explorer.exe

Name:  explorerend.png
Views: 254
Size:  20.3 KB

Open the command prompt.

Change to the appropriate directory:
cd "%USERPROFILE%\Downloads" - ENTER

Delete the file:
del filename.mkv - ENTER

Name:  commanddelete.png
Views: 772
Size:  20.8 KB

Oh yeah, almost forgot. Re-initialize explorer.exe by going back to Task Manager and clicking the File Menu > Add New Task (Run) and type in explorer.exe

Name:  newexp.png
Views: 153
Size:  30.1 KB

In response to your task manager screenshot:

Holy Mother! How many extensions/add-ons do you have on firefox? It shouldn't be using 285K of memory! The screen shot below is firefox w/ 4 tabs open & a custom theme with 6 add-ons.


Attached Images
 
My System SpecsSystem Spec
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 Unable to delete video file.




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