Had another problem with the APC Powerchute personal edition. I had an older version so I went to their web site an downloaded the newer version. After I did that, the program wouldn't work, so I tried to uninstall it and reinstall the newer version. Now the Icon and the screen that tells me what has happened,ie shut down for 9 sec and restarted, battery this much strength. is missing. in device manager it says the APC is working properly, but it doesn't show up in the program menu. Do you have suggestions for this? Not sure I love the Windows 7 yet!