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Windows 7: Cant view pictures

08 Jun 2010   #1
GTSinc

Windows XP Professional, Windows 7 Professional x64
 
 
Cant view pictures

On my friends laptop, thumbnails and previews can be seen, but when you open a picture, nothing is there... I'm assuming some setting or something I've never seen before is messed up because when I look at the same pictures on my computer (both are Win 7) there isnt a problem...


My System SpecsSystem Spec
.
10 Jun 2010   #2
WalkerA WinTeam

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Hi GTSinc,

If you need help with your friend's computer, we'll need his full system specs. Also, what file type are these pictures? What program are you trying to open them with?

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
11 Jun 2010   #3
GTSinc

Windows XP Professional, Windows 7 Professional x64
 
 

I dont exactly know the full specs... just that its a Toshiba Satellite about 2 years old... 4 GB RAM, Core 2 Duo T7200, Windows 7 Ultimate......... they are just jpegs that he is trying to open in Windows Photo Viewer.... when opened, its just white
My System SpecsSystem Spec
.

11 Jun 2010   #4
WalkerA WinTeam

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Hi again,

There's a possible solution here, if his Win7 Ultimate is 64-bit: Picture doesn't appear in Windows photo viewer.

Let me know if that works.

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
14 Jun 2010   #5
GTSinc

Windows XP Professional, Windows 7 Professional x64
 
 

Its 32-Bit... however, strangely this worked... thanks for the help
My System SpecsSystem Spec
14 Jun 2010   #6
WalkerA WinTeam

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Sure, glad I could help. Let me know if you or your friend need anything else.

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
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 Cant view pictures




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