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Windows 7: Amazon Unbox Player problem

17 Jun 2010   #1

Windows 7 Ultimate 64bit
Amazon Unbox Player problem

I have this really strange issue with the Amazon Unbox Video Player which I have had since I first downloaded the player last year to watch some free Video on Demand TV shows that Amazon was giving away free.

The Unbox player will download the files fine but when you play the files, the image is zoomed in and stretched, making it unwatchable.

Does anyone here use the Amazon Unbox Player with no issues?

Attached are 2 screenshots, one of the video playing on the website and the other from the Unbox Player.

Attached Thumbnails
Amazon Unbox Player problem-amazon1.jpg   Amazon Unbox Player problem-amazon2.jpg  
My System SpecsSystem Spec
20 Jun 2010   #2

Windows 7 Professional x64

I'm not using this player, so I can't tell you how exactly to fix it.
However, you can always un-install and re-install the program. Then the default (the good) settings should be restored.
My System SpecsSystem Spec
24 Dec 2010   #3

Windows 7 64-bit
Turn off DirectX Accel

Go under preferences, advanced, and uncheck the DirectX Accel option. Restart the player and you should be good to go.
My System SpecsSystem Spec


 Amazon Unbox Player problem

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