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Windows 7: Video Playback issues with hardware acceleration

17 Jun 2010   #1

Windows 7 Ultimate X64
 
 
Video Playback issues with hardware acceleration

I am having an issue trying to playback videos. Anytime hardware acceleration is used the screen is either green or black, depending which app I use for playback. I am using the latest ATI drivers 10.6 and the latest drivers for all other hardware. I need the acceleration because I am on an Intel Atom. I am unable to access the hardware acceleration settings from the display properties. I have performed a clean install of windows 7 pro 3 times now. I am not sure what to do. Please help!

Thanks.

System: Asus Eee EB1006
CPU: Intel Atom N270
RAM: 2GB
HDD: 160GB
OS: Win 7 Pro
GPU: Mobility HD4530

My System SpecsSystem Spec
.

17 Jun 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by BIGGRIMTIM View Post
I am having an issue trying to playback videos. Anytime hardware acceleration is used the screen is either green or black, depending which app I use for playback. I am using the latest ATI drivers 10.6 and the latest drivers for all other hardware. I need the acceleration because I am on an Intel Atom. I am unable to access the hardware acceleration settings from the display properties. I have performed a clean install of windows 7 pro 3 times now. I am not sure what to do. Please help!

Thanks.

Re-installing win 7 obviously isnt going to fix it. We need your system specs to help. Please fill them in (lower right corner of your posts)


kEN
My System SpecsSystem Spec
17 Jun 2010   #3

Windows 7 Ultimate X64
 
 

Here are the specs:

System: Asus Eee EB1006
CPU: Intel Atom N270
RAM: 2GB
HDD: 160GB
OS: Win 7 Pro
GPU: Mobility HD4530
My System SpecsSystem Spec
.


17 Jun 2010   #4

 

Quote   Quote: Originally Posted by BIGGRIMTIM View Post
Here are the specs:

System: Asus Eee EB1006
CPU: Intel Atom N270
RAM: 2GB
HDD: 160GB
OS: Win 7 Pro
GPU: Mobility HD4530
Hello tim welcome to Windows 7 support forums,
what are you wanting to playback?
what program are you using?
My System SpecsSystem Spec
17 Jun 2010   #5

Windows 7 Ultimate X64
 
 

Well I am trying to use YouTube, I also use media browser to mount DVD .ISO files and various .avi and .mkv files. The .avi will play as they don't use hardware acceleration. Anything that uses the acceleration will play but the screen is green in Arcsoft TMT3. In Media Center the screen is black. I can hear the audio just fine, so I know the files are fine.



System: Asus Eee EB1006
CPU: Intel Atom N270
RAM: 2GB
HDD: 160GB
OS: Win 7 Pro
GPU: Mobility HD4530
My System SpecsSystem Spec
18 Jun 2010   #6

Windows 7 Ultimate X64
 
 

Bump.
My System SpecsSystem Spec
19 Jun 2010   #7

Windows 7 Ultimate X64
 
 

Bump
My System SpecsSystem Spec
20 Jun 2010   #8

Windows 7 Professional x64
 
 

That system should make use of the HW acceleration and provide a smooth HD video playback (most notably those encoded with H.264 standard).
What video player are you using? Have you tried other Video Players?

I also have an ATI video card and the MPC-HC makes use of DXVA (DirectX Video Acceleration) to produce a smooth playback.
My System SpecsSystem Spec
21 Jun 2010   #9

Windows 7 Ultimate X64
 
 

I have tried windows Media Player, Media Center, Arcsoft TMT3, VLC. I mainly would like to use Media Center because I am using a remote. The hardware acceleration is working but I dont see the video, I only get audio. I even went to YouTube and get the same problem. I have 3 other machine all using ATI GPUs and have no issues.
My System SpecsSystem Spec
21 Jun 2010   #10

XP / Win7 x64 Pro
 
 

Have you installed the latest chipset drivers for your motherboard? If you have not, that could very well be the issue.
My System SpecsSystem Spec
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 Video Playback issues with hardware acceleration





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