| Windows 7: Windows 7 unable to connect |
31 Jul 2010
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#1 | | |
Windows 7 unable to connect Hi -
I know many people have had this problem, but I need help. I had to reformat my hard drive, and after that, I haven't been able to connect to my home network, though I can connect to other networks. Every time I try to connect, it just says "Unable to connect" (I can't even enter in the password). When I click on troubleshoot, it just says that it can't find the problem. Any ideas?? | My System Specs |
| System Manufacturer/Model Number Dell Inspiron 11Z OS Windows 7 |
31 Jul 2010
|
#2 | | Windows 7 Professional SP1 64-bit Virginia |
Well, the normal recommendations are to unplug both your router and modem for 30-60 seconds. Plug the modem back in and wait until all the normal lights are lit with no blinking. Then plug your router back in. If that does not work you can reset your router to the factory defaults by pushing the rest button which should be on the back or bottom of the router. | My System Specs | | System Manufacturer/Model Number Toshiba P775-S7100 OS Windows 7 Professional SP1 64-bit CPU Intel Core i5-2450M @2.5 GHz Memory 6 GB DDR3 1333MHz Graphics Card Intel HD 3000 Monitor(s) Displays Built-in 17.3" LED; 22" Insignia NS-L22Q-10A Screen Resolution 1600x900; 1360x768 Hard Drives 750 GB Hitachi
1TB Seagate FreeAgent External Internet Speed Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps Antivirus MSE and MBAM Pro Browser IE10 RP |
31 Jul 2010
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#3 | | |
Yes, I've done that, but it still says "Windows was unable to connect to [network]." My husband's computer can connect to our network, and my computer can connect to other networks, just not our wireless. I've tried disabling the firewall, to no avail. I'm not sure what else to try? | My System Specs | | System Manufacturer/Model Number Dell Inspiron 11Z OS Windows 7 |
31 Jul 2010
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#4 | | Windows 7 Professional SP1 64-bit Virginia |
where is your computer in relation to the router? I assume that you've tried connecting when right next to it, but it I want to be sure. Did you actually try reseting the router, then trying to connect to it afterwards? Once again, I have to be sure, because a lot of people don't follow all the advice given to them. | My System Specs | | System Manufacturer/Model Number Toshiba P775-S7100 OS Windows 7 Professional SP1 64-bit CPU Intel Core i5-2450M @2.5 GHz Memory 6 GB DDR3 1333MHz Graphics Card Intel HD 3000 Monitor(s) Displays Built-in 17.3" LED; 22" Insignia NS-L22Q-10A Screen Resolution 1600x900; 1360x768 Hard Drives 750 GB Hitachi
1TB Seagate FreeAgent External Internet Speed Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps Antivirus MSE and MBAM Pro Browser IE10 RP |
31 Jul 2010
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#5 | | |
Yes, I'm right next to the router. The connection throughout the house is 4 bars.
Yes, I reset it using the red button on the back. Still the same thing. | My System Specs | | System Manufacturer/Model Number Dell Inspiron 11Z OS Windows 7 |
31 Jul 2010
|
#6 | | Windows 7 Professional SP1 64-bit Virginia |
I'm trying to think of something that would prevent you from connecting to certain routers that has nothing to do with the router itself. Can you do me a favor. Look in Device Manager (you can find this by typing it in the start menu search bar), find you network adapter, right click it, then click properties, and tell me the name of the wireless adapter and the date it list for the driver. | My System Specs | | System Manufacturer/Model Number Toshiba P775-S7100 OS Windows 7 Professional SP1 64-bit CPU Intel Core i5-2450M @2.5 GHz Memory 6 GB DDR3 1333MHz Graphics Card Intel HD 3000 Monitor(s) Displays Built-in 17.3" LED; 22" Insignia NS-L22Q-10A Screen Resolution 1600x900; 1360x768 Hard Drives 750 GB Hitachi
1TB Seagate FreeAgent External Internet Speed Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps Antivirus MSE and MBAM Pro Browser IE10 RP |
31 Jul 2010
|
#7 | | Windows 7 Ultimate x64, Mint 9 In the Crust |
If you plug in with an ethernet cable, what happens?
~Lordbob | My System Specs | | System Manufacturer/Model Number Hera OS Windows 7 Ultimate x64, Mint 9 CPU Intel i5-2500k Motherboard ASUS P8P67 Pro Memory 2x 4Gb Corsair VENGEANCE DDR3-1600 Graphics Card NVidia GeForce N260GTX Twin Frozr Sound Card Realtek HD OnBoard Audio Monitor(s) Displays ASUS 24" Monitor Screen Resolution 1920x1080 Keyboard Razer Tarantula Mouse Razer Lachesis PSU Cooler Master Real Power Pro 750W Case Cooler Master Haf 932 Cooling Fans Hard Drives G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II Internet Speed not fast enough |
31 Jul 2010
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#8 | | Windows 7 Professional x64 Rednecksville |
Try using an ethernet cable to hard wire into the router. I suspect it will work, but if it doesn't, it will give us something else to consider.
I suspect the issue is with the encryption. Try disabling encryption on the router, for the time being, and see if you can connect. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Professional x64 CPU Intel i7 2600K OC'd @ 4620 MHz Motherboard Asus P8Z68-V Pro Memory 16GB GSkill Sniper 2133 Mhz (4x4GB) Graphics Card EVGA GeForce GTX 480 SuperClocked+ Sound Card Realtek High Definition Audio Monitor(s) Displays 2x Acer S273HLbmii 27" Screen Resolution 2 x 1920x1080 Keyboard Logitech MK320 (wireless) Mouse Logitech MK320 (wireless) PSU Corsair HW Series 750w (modular) Case Cooler Master HAF 932 Advanced Blue Edition Cooling CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans Hard Drives 64GB Crucial M4 SSD
Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM Internet Speed 30 Mb/s : 2 Mb/s |
31 Jul 2010
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#10 | | |
When I plug in the ethernet cable, nothing happens. Well, under "view your active networks," it shows up as connecting, but it never does. when i click on it, it says that it's been connected for however long, but the "packets sent" are like 200 or so and there are none received.
There are two network adapters.
1) Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20) - date for the driver is 6/5/2009 (when I click to update, it says it's up to date).
2) Dell Wireless 1520 Wireless-N WLAN Mini-Card; driver - 7/7/2009, says it's up to date too.
I'll have to hunt for a flash drive or something in order to transfer a screen shot from that computer to this one. | My System Specs | | System Manufacturer/Model Number Dell Inspiron 11Z OS Windows 7 Windows 7 unable to connect problems? All times are GMT -5. The time now is 02:29 AM. | |