Internet connection unknown and public??

Page 1 of 3 123 LastLast

  1. robertification
    Posts : 10
    7
       New #1

    Internet connection unknown and public??


    Hello,

    Last night I tried to connect my laptop to the internet, but I wasn't able to...

    I tried on another computer and that one was able to connect to the internet, as was my iPhone...this would logically point out the problem lies with my laptop...

    My internet connection is recognised by my laptop as an unknown and public internet connection, and I can't access the internet...

    When I search for solutions, windows says the standard gateway is offline and it can't be solved...?

    Help???


    if any definitions aren't translated well, I'm sorry(I use a dutch pc)
      My Computer
    Quote Quote

  3. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #2

    This sounds like the standard unidentified network problem which is caused by a rogue default gateway of 0.0.0.0. which sometimes happens when outdated hardware is being used. The link below shows you how to fix that problem.
    Windows 7 Unidentified Network, Limited Access, No Internet Connection Problem Resolved

    This link shows you how to change the network location.
    Unidentified Networks - Set as Private or Public
      My Computer
    Quote Quote

  4. robertification
    Posts : 10
    7
    Thread Starter
       New #3

    No i already tried that it doesnt work
      My Computer
    Quote Quote

  6. Adrian
    Posts : 1,419
    Windows 7 7600 1 X64
       New #4

    robertification said:
    No i already tried that it doesnt work
    Guten Tag Robert, are you attempting to connect at home? Are you using a hard connect router?
      My Computer
    Quote Quote

  7. Jacee
    Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       New #5

    Have you tried a Winsock repair?

    Open command prompt, right click and run as Administrator. Type or copy/paste

    netsh winsock reset

    Press enter. Now reboot and see if you can connect.
      My Computer
    Quote Quote

  8. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #6

    robertification said:
    No i already tried that it doesnt work
    In that case can you please post a screen shot of your ipconfig /all , type that into your command prompt and hit enter then post here.
      My Computer
    Quote Quote

  10. robertification
    Posts : 10
    7
    Thread Starter
       New #7

    @jacee: already tried that doesnt work
    @adrian: i am connecting with a wireless router at home(speedtouch 580)

    for anyone who wants to remind me of the bonjour dns service, I already know and it doesnt work for me
    Last edited by robertification; 11 Aug 2010 at 05:27.
      My Computer
    Quote Quote

  11. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #8

    Thanks for posting the screen shot of your ipconfig.

    You will definately want to update the firmware on your Thompson ST580 modem-router to be compatible with Windows 7.
    DSL Support - ST580 series firmware
      My Computer
    Quote Quote

  12. robertification
    Posts : 10
    7
    Thread Starter
       New #9

    i already tried that, but i couldnt upgrade it because the wizard cant find the device....

    im not so far from pulling my hair out, since ive been at this for about 20 hours by now...
      My Computer
    Quote Quote

  13. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #10

    Thats an older router so most likely it's not going to work unless you can get that firmware to work for you. I'm not sure what the problem might be. Usually if you point the wizard to the .bin file it will pick it up and install it.
      My Computer
    Quote Quote

 
Page 1 of 3 123 LastLast

  Related Discussions
I'm on a train connected to the Internet via my mobile (cell) phone and Windows (on my laptop) asked me whether it's a Home, Work or Public network and it's not really any of those but I guessed it's equivalent to Home. Is that right?
Hi: When I click on the wireless icon in the taskbar it shows connected to my home network and an unknown public network. However, in the network sharing center it shows both networks connected to the same SSID which I find strange. How do I get rid of the public unknown network? Also in windows...
hi there, suddenly on my hp desktop i couldn't access the internet so i troubleshooted the connection and it always says " investigate router or broadband modem issues " and asks me to reset the router i did it so many times but its not effective and it always says im connected to an unidentified...
My friend just re-bought a computer, and it's not recognizing his Ethernet connection. There are no unknown devices (Other Devices), there is no "Network Adapter" list in Device Manager. The LED lights up in the back of the system, but the computer is not recognizing it. The cable is not faulty,...
Hey people. So I am connected to internet to fiber optic, so there's no modem, or router, just the Ethernet cable that goes to my Ethernet card. What option should I choose in the Network Sharing Center? Home, Work, Public? I use this connection at home, but since it's fiber optic, it's more like a...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 08:17.
Find Us