Computer won't recognize 5ghz router (computer has 5ghz), windows 7

EdL142 · 24 Aug 2015

Regarding some people's inability to log onto the 5.0 ghz channel, what I've noticed here at my home is that only the 32 bit machines can connect to the high speed. The 64's will not !! Now, why, I don't know. Maybe someone out there can explain why. It's a darn shame, because the slower machines end up being faster to the internet than the faster 64 bit machines. When I check the internet speeds, I get 175 MHz with the 32 bit machines and 60 MHz on the 64 bit machines. I'm using Comcast's high speed internet.

Malinda · 11 Mar 2016

My Lenovo laptops don't recognize the 5 ghz wireless channel, but my son's computer does. I want to be able to select the 5 ghz channel because my new security cameras knock my laptops off of the internet when the cameras are on. They use the 2.4 ghz channel and take too much of it for my laptops to stay connected. Why can't my laptops see the 5 ghz wireless channel?

Zoloft · 11 Mar 2016

Malinda,

hold down the WINDOWS key, and hit R
in the 'run' command type devmgmt.msc and hit OK
this will bring up your device manager
look for Network Adapters, then click the arrow to the left of Network Adapters to open this view
Look for your Wireless adapter/Wifi
Mine, for example, looks like : 802.11n Wireless Lan Card
You'll see 802.11 on nearly any card, but, what letters follow it?

These letters will tell us if the device is capable of viewing the 5.0 band (typically, you'll want to see an 'a' along with any other letters). If the pre-installed WiFi card is not capable of viewing the 5.0 band, you'll need to purchase something like a USB Dual Band adapter for that device.

Computer won't recognize 5ghz router (computer has 5ghz), windows 7

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