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Can connect to internet, or to the server, but not both
Hi. I'm not particularly tech-savvy, so forgive me if I missed giving you any important information.
My office has a wireless network that we use to connect to the server; it uses a Belkin router. We had to get a new lapop (a Dell Inspiron 14R) running Windows 7 Professional (upgraded from Windows 7 Home Premium, which was factory installed).
If the laptop is wired to the router, it can find the server, but cannot get to the internet. If the laptop is running on wireless, it can get to the internet, but not the server.
I've been through a bunch of forums, but most people had the opposite problem - they were unable to connect to the internet.
Our IT guy was here almost all day, and couldn't figure it out, but he hasn't had much experience with Windows 7. Any assistance would be appreciated.
Thanks,
Kate