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Windows 7: Remote desktop keeps displaying the password or username is incorrect.

15 Sep 2010  
Aqua Regia

Windows Ultimate 64bit
2 posts
 
 
Remote desktop keeps displaying the password or username is incorrect.

I have two computers (laptop and desktop) both with windows 7 ultimate 64bit and I always get "the password or username is incorrect" error when remoting in to my laptop from my desktop, but not to my desktop from my laptop. I have "allowed connections from computers running any version of Remote Desktop" under remote settings on both computers. Set up Remote Desktop users allowing "everyone", and checked all firewall setting with AVG and Windows firewall to make sure port 3389 it allowed, as well as disabling the firewalls altogether. But I still get the same error and yes I am absolutely certain the log on info is correct.

My System SpecsSystem Spec

15 Sep 2010  
richc46

Windows 7 Home Premium SP1, clean install, upgrade disc
15,045 posts
CT
 
 

Try in safe mode
My System SpecsSystem Spec
15 Sep 2010  
Aqua Regia

Windows Ultimate 64bit
2 posts
 
 

Tried that, and I still got the same error. I forgot to mention that I upgraded my laptop from windows 7 home premium to ultimate with a windows 7 anytime upgrade.
My System SpecsSystem Spec
.


15 Sep 2010  
JDobbsy1987

Windows 7 Pro SP1 64-bit
1,336 posts
England, Cheshire
 
 

Do both laptop and desktop machines have the same user name and password set?

as a quick test have you tried temporarily turning Windows Firewall/AVG off completely? (obviously this is not a long term thing but this would then defiantly rule out AVG/Firewall conflicts regardless of allowing ports through).

When i first set my home network up i had an issue with .Net Framework versions, windows updates should find and install any updates for this if needed.

Hope some of this can be of help?

Regards,
JDobbsy1987
My System SpecsSystem Spec
08 Mar 2011  
Terroch

Windows 7 Ultimate x64
1 posts
 
 

I had a simmilar problem with windows 7 and logon to windows server 2003, gave me a msg that username and pass was wrong, even they weren't. It turned out to be the server time and date that was wrong, as soon as that was corrected it all worked.

hope this might help some

Regard Terroch.
My System SpecsSystem Spec
08 Mar 2011  
bassfisher6522

Windows 7 Ultimate 64 bit
2,265 posts
NC
 
 

Try TeamViewer 6, very easy to install and use.

http://www.teamviewer.com/en/index.aspx
My System SpecsSystem Spec
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 Remote desktop keeps displaying the password or username is incorrect. problems?



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