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Internet drops from working wifi, will connect to 2nd SSID on same LAN
I hope the title made a little sense.
We currently have 5 - 20 laptops on location depending on the day. There are around 10 signals in the area including our two, which isn't insane considering 15+ signals in an apt building isn't unusual and rarely causes conflict. This is in a two story office building with ours on the top floor. Directly below us is a restaurant which I assume some of their appliances mess with our signal. Regardless of that, we still have great signal strength. We have two routers in the office to help ensure signal strength and two SSIDs (for the swapping mentioned below).
A random number laptops at random times of the day will lose connection to our signals. Which laptop, when, how many laptops, and which SSID is not consistent. There is nothing wrong on the WiFi icon or an ipconfig [/all] and others will still be working on the network just fine. You can then swap to the other SSID, which could at the current time have users working on it and users with it broken, and your internet works. I've tried to find some sort of pattern behind this. Time, brand, model (laptop and WiFi card), nothing leads to a pattern. No where in our office is the signal weak.
Sometimes we do remote conferences/presentation from our location and it looks quite bad when the laptop presenting the remote session randomly drops in the middle of it, so it's becoming quite an issue there. It of course is a nuisance regardless of what people are using the internet for. Any suggestions of something to try?
Edit: I forgot to mention that both routers are simply APs connected to the main firewall which does dhcp etc.
Last edited by tanwedar; 08 Dec 2014 at 16:37. Reason: forgot information