Please Help:Painfully slow internet at work but okay at home.

R

RoflWofl

New member
Hi Everyone,

I have a very strange problem. I am using a Windows 7 ASUS laptop N61J. I can connect to the internet fine at home and get good speeds at home. However, when I go to work and connect to the wireless there my internet speed is so slow I want to dig out my old dialup modem and start using that. I would fiddle around with the router itself but since it's at work all the people here use it so I don't want to fiddle around with it cause I may have an angry mob after me if mess up.

Everyone else at work seems to have okay internet speeds. I have noticed I am the only one using Win 7 - Professional.

Please help me. I've only started work at this new office a couple of days and if I am to pretend to be doing work I really need the internet.
 

My Computer

OS
Windows 7 Professional 64 bit
RoflWofl said:
Hi Everyone,

I have a very strange problem. I am using a Windows 7 ASUS laptop N61J. I can connect to the internet fine at home and get good speeds at home. However, when I go to work and connect to the wireless there my internet speed is so slow I want to dig out my old dialup modem and start using that. I would fiddle around with the router itself but since it's at work all the people here use it so I don't want to fiddle around with it cause I may have an angry mob after me if mess up.

Everyone else at work seems to have okay internet speeds. I have noticed I am the only one using Win 7 - Professional.

Please help me. I've only started work at this new office a couple of days and if I am to pretend to be doing work I really need the internet.
Click to expand...

Are you using homegroup? are there mixed OS'es on the work network? Are you using IPv6?

Can you type ipconfig /all in search and make a snip of the output and upload it to us?



Ken J
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Hi roflwofl, welcome to the forums :)

Also, if your ISP has sent recent updates to your router it can cause connectivity issues. Another way of solving this is to turn the router off, press in the reset button (located on the back of the router) for 5+ seconds then turn back on. This will force a hardware reset of the router which will cause it to run an internal diagnostic check then will connect and all will be fine.
   Note
It can take up to 2 minutes for connectivity to be fully restored and will not cause any permanent issues


Another cause is that if there are several other users then as more people log on the bandwidth available is less for each new login depending on the usage from the other employees.
   Information
If you have 12 people using 50k of a 600k downstream, only the bare minimum will be available to each new connection (at least that how my home network seems to function ;)


Hope this helps :)


OS
 

My Computer

Computer Manufacturer/Model Number
Compaq Desktop
OS
Windows 7 Ultimate x64
CPU
AMD Sempron Dual Core
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Screen Resolution
1024x768
Hard Drives
150GB Sata
Hi and welcome to the forums

i assume that the rest of the users are XP based ;) due to changes made with vista you may see these issues until the router is upgraded to the latest firmware or model.

As you do not have the option of changing at the router end, have a read through this thread ....

http://www.sevenforums.com/network-sharing/74556-enable-disable-tcp-auto-tuning.html

Hopefully one of the suggestions her will solve, or at lease improve your issues
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ChillBlast - Custom to my design
    OS
    Windows 11 Pro x64 [Latest Release and Release Preview]
    CPU
    Ryzen 9 5950X, 3.8 - 5.2 MHz
    Motherboard
    Asus Prime X570-Pro
    Memory
    64GB [2 x 32GB] DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti
    Sound Card
    On-board SPDIF to 5.1 System + HDMI [5.1 system]
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160 @60Hz
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Workstation Case [Matt Black]
    Cooling
    NZXT Kraken X63 280mm CPU Cooler +2x Quiet Case fans
    Keyboard
    Logitech Wireless MX Keys & K400 + others
    Mouse
    Logitech Wireless MX Master 3S
    Internet Speed
    920 MB Down 50 MB Up
    Antivirus
    BitDefender Total Security Pro
    Browser
    Chrome (always run latest Non-Beta)
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    Samsung 10.2" tablet
    Blackview TAB 8 4G Android Tablet c/w Keyboard
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 17 10750H
    OS
    Windows 11 Pro x64 Latest RP
    CPU
    Intel I7 10750H 5.0GHz
    Motherboard
    Dell XPS
    Memory
    32GB [2x16GB] DDR4 2933 MHz
    Graphics Card(s)
    nVidia GTX1650Ti 4 GB GDDR6
    Sound Card
    Stock [Realtek] 4 Speaker
    Monitor(s) Displays
    17" IPS UHD+ Infinity Edge Touchscreen
    Screen Resolution
    3840 x 2400
    Hard Drives
    2TB M2 NVMe, 4TB External + various 500GB & 1TB External NVMe (also have access to spinner HDD from
    PSU
    Stock
    Case
    Stock XPS Aluminium & Carbon Fibre
    Cooling
    Stock - Active Fan Control
    Keyboard
    Backlit + Various Logitech
    Mouse
    Stock Track Pad + Logitech MX Trackball
    Internet Speed
    72 MB Down 18MB Up
    Browser
    Chrome
    Other Info
    Also run ...
    Laptop - Quad 8GB - Windows 10 Pro x64
    Nexus 7 Android tablet x2
    10.2" tablet
    Sony Z3 Android Smartphone
    Wacom Intuos Pro Medium Pen Pad
    Wacom Intuos Pro Small Pen Pad
    Wacom Expresskeys Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
    10TB NAS
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