Internet Connection

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  1. bbkes335
    Posts : 5
    Windows 7 32 bit
       New #1

    Internet Connection


    Purchased a new system a year ago - it came with Vista and a free upgrade to Windows 7. Everything worked fine in Vista - after installing Win 7 (32bit) the only way I can connect to the internet is to disable and enable the Network Adapter in Device Manager. (I only know this from another post.)

    After a year of Window updates and updating the driver from Intel's website this problem remains.

    I ran the diagnostic and it seems Windows can't detect the Network Adapter.

    I'm open to suggestions.
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  3. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #2

    You might have power savings mode enabled on your network card.

    Look at the tabs in the network adapter and there should be a power management tab. The check box might be checked to allow the system to shut down the adapter to save power. Uncheck the box.
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  4. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #3

    Just worked on a laptop with the same problem recently. What I finally did to fix it was create a new Wireless Profile. I can't tell you how to do it now as I don't have a Windows 7 laptop available to model it on, but once I did that, I could see the available wireless network connections again and was able to connect with no problem.

    It's been working well for a week now.

    Okay, open Help and Support and enter network profile. That will get you there.
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  6. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #4

    bbkes335 said:
    Purchased a new system a year ago - it came with Vista and a free upgrade to Windows 7. Everything worked fine in Vista - after installing Win 7 (32bit) the only way I can connect to the internet is to disable and enable the Network Adapter in Device Manager. (I only know this from another post.)

    After a year of Window updates and updating the driver from Intel's website this problem remains.

    I ran the diagnostic and it seems Windows can't detect the Network Adapter.

    I'm open to suggestions.
    Welcome to SevenForums!

    Now do you still have that problem?

    First try these links, then let us know the results.
    MS Fix it Solution Center
    MS Fix it Center Online
    MS - Windows 7 Solution Center
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  7. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #5

    If the OP comes back, I'm putting my money on nic power saving mode.
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  8. The Howling Wolves
    Posts : 9,537
    Windows 7 Home Premium 64bit
       New #6

    Internet and wireless Internet connections

    This may be useful for all wanting to set up internet network.
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  10. bbkes335
    Posts : 5
    Windows 7 32 bit
    Thread Starter
       New #7

    I have "Magic Packet" and other LAN link options - the 3 I've tried so far have failed to solve my problem - I will try them all and report back.
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  11. bbkes335
    Posts : 5
    Windows 7 32 bit
    Thread Starter
       New #8

    The Power Management Options are as follows:
    1) Power Save Options:
    Reduce link speed during system idle
    2)Wake on LAN:
    Wake on Magic Packet
    Wake on Magic Pactet from power off state
    Wake on Link
    Wake on Pattern Match

    I have tried all of the above and also unchecking them all - still no connection upon start up

    I'm still searching for a solution

    What is your opinion of a fresh reinstall (the suggestion of one of the IT guys at work)
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  12. chev65
    Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       New #9

    Most of the problems I've seen with Vista upgrades is that sometimes it requires you to reset winsock. Other than that it seems like this could be a driver problem.
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  13. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #10

    Did you try the Help and Support route I mentioned? I've fixed 2 Vista laptops this way now, so it may help with Win 7.
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