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Windows 7: Says connected to internet, but cant open browser

20 Oct 2010   #1
pdubindaclub

Windows 7 Home Premium 64 Bit
 
 
Says connected to internet, but cant open browser

Hi all,
for the last few days i have been having the problem of not being able to connect to the internet. only my desktop is having a problem so that eliminates the router. whether through wireless or wired, it says that it is connected in the bottom right and under network. but when i open either mozilla, IE, or safari, they all say unable to connect. i tried reloading the wireless card drivers. it is a Ralink RT61. is someone could help, i would greatly appreciate it. thanks


My System SpecsSystem Spec
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20 Oct 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pdubindaclub View Post
Hi all,
for the last few days i have been having the problem of not being able to connect to the internet. only my desktop is having a problem so that eliminates the router. whether through wireless or wired, it says that it is connected in the bottom right and under network. but when i open either mozilla, IE, or safari, they all say unable to connect. i tried reloading the wireless card drivers. it is a Ralink RT61. is someone could help, i would greatly appreciate it. thanks
Check IE under internet connection to see if proxy or autodetect settings is checked.

can you ping any site?

Does it do this in safe mode?

Ken J
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20 Oct 2010   #3
pdubindaclub

Windows 7 Home Premium 64 Bit
 
 

thanks for the help. im not very tech-savvy so bear with me.
i dont know how to do the first. could you elaborate?
ping: it said that request timed out and it lost 100% of packets.
and no it isnt in safe mode
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20 Oct 2010   #4
pdubindaclub

Windows 7 Home Premium 64 Bit
 
 

hmm strike that. ping is fine, except for ebay.com. that one has a 100% packets lost. i tried a few others and the had 0% packets lost
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21 Oct 2010   #5
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by pdubindaclub View Post
hmm strike that. ping is fine, except for ebay.com. that one has a 100% packets lost. i tried a few others and the had 0% packets lost
Hello and Welcome to Sevenforums.

Ok. Let's try the win 7 troubleshooter.

WIN | type troubleshooting | under the Control Panel heading, click on Troubleshooting | click on Network and Internet | click on Network Adapter
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21 Oct 2010   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Try running this batch file which will reset winsock, reset the TCP/IP stack and release renew your IP.

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21 Oct 2010   #7
pdubindaclub

Windows 7 Home Premium 64 Bit
 
 

o my gosh chev65 you fixed it! thank you so much!
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22 Oct 2010   #8
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Glad I could help pdubindaclub.
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22 Oct 2010   #9
BobTN

Win 7 Home Premium 64bit
 
 

Hi Chev65,

I don't mean to hijack the thread (although it seems to have come to a happy end for pdub) but I may have a similar but different problem. I haven't tried anything yet to repair it.

On my notebook, I cannot connect wirelessly to the internet, but if I plug in it works fine. If I troubleshoot the internet connection, it says the DNS server isn't responding. If I troubleshoot the wireless network adapter it says it can't find anything wrong. The notebook connected fine wirelessly at my mom's house last week so it doesn't seem to be a prob with the wireless nic. The week before I visited my mom I noticed the problem. This notebook has had this prob before and folks checked lots of potential probs (DNS - suggesting that I use a different dns host (?), iPV6, and other things I think). I think I ultimately did a complete reinstall of Win7. So..... any thoughts? Should I try the reset ip & winsock bat? Should I start a new thread?

Thanks in advance.
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22 Oct 2010   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

It won't hurt anything to try the reset, though your problem may not be the same.

You can also try designating the DNS in your routers settings, I use googles DNS server there 8.8.8.8, 8.8.4.4 .

You can also flush the DNS with this command "ipconfig /flushdns" without the quotes.
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