Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Network Printing Problem

22 Oct 2010   #1
MTgunner

Windows 7 64bit
 
 
Network Printing Problem

I am new to Windows 7, and am unable as yet to get my documents to print from any program. I have installed multiple printers (different manufacturers) in an attempt to find something compatible, but I believe my problem to be tied to the network.
I am running Windows 7 64 bit, with Office 2007. I have installed a Xerox Phaser 6360 DN printer via the network at work. The printer is connected, as I can open the properties and see that the yellow toner is low. Newest/compatible driver from Xerox website is installed; yet whenever I send a document (or test page) to the printer, in the status window after a few minutes the status changes from "Printing" to "Error - Printing". And thats the end. No errors pop up, when I download and run the printer fix via windows, it tells me that a document is stuck in the que. Not helpful.
Thoughts?


My System SpecsSystem Spec
.
22 Oct 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by MTgunner View Post
I am new to Windows 7, and am unable as yet to get my documents to print from any program. I have installed multiple printers (different manufacturers) in an attempt to find something compatible, but I believe my problem to be tied to the network.
I am running Windows 7 64 bit, with Office 2007. I have installed a Xerox Phaser 6360 DN printer via the network at work. The printer is connected, as I can open the properties and see that the yellow toner is low. Newest/compatible driver from Xerox website is installed; yet whenever I send a document (or test page) to the printer, in the status window after a few minutes the status changes from "Printing" to "Error - Printing". And thats the end. No errors pop up, when I download and run the printer fix via windows, it tells me that a document is stuck in the que. Not helpful.
Thoughts?
Did you get the latest driver from here? Phaser 6360 Drivers and Downloads


Ken J
My System SpecsSystem Spec
24 Oct 2010   #3
jand

win7 / xp pro 32BIT
 
 

Hi,

could it be that he needs sufficient inkt before it is able to continue printing?
i had phasers that wouldn't print because of that issue "low inkt"



uninstall the drivers via hardware settings and shutdown then reboot.
take the original printer drivers for win7-64bit to start with.
My System SpecsSystem Spec
.

24 Oct 2010   #4
wilywombat

win7
 
 

Another possibility is that Op has not selected the Phaser to be their default printer.
My System SpecsSystem Spec
25 Oct 2010   #5
MTgunner

Windows 7 64bit
 
 

Did you get the latest driver from here? Phaser 6360 Drivers and Downloads


Ken J[/QUOTE]

Quote   Quote: Originally Posted by jand View Post
Hi,

could it be that he needs sufficient inkt before it is able to continue printing?
i had phasers that wouldn't print because of that issue "low inkt"



uninstall the drivers via hardware settings and shutdown then reboot.
take the original printer drivers for win7-64bit to start with.
Quote   Quote: Originally Posted by wilywombat View Post
Another possibility is that Op has not selected the Phaser to be their default printer.
Hi and thanks to all who have so far posted.
I have the correct driver installed, and have confirmed this with support from Xerox (in fact the problem exists with any printer not directly connected to my laptop, regardless of manufacturer). The issue of insufficient ink is not the problem, from another non windows 7 terminal it prints no problems. I have tried using the phaser as my default and not as the default printer, then selecting it from the drop down list.
The Support person from Xerox made the comment that it might be that my antivirus program (McAfee, factory installed from Dell) might be interfering with the printing. His suggestion was to uninstall McAfee and then install the printer, then reinstall the AV program. I do not have the install disc for this, though, and simply turning off the firewall on my computer temporarily didn't fix things at all. New ideas?
Thanks again!
My System SpecsSystem Spec
17 Apr 2011   #6
valentine

windows 7 32 bit
 
 

Try the latest driver, Xerox Mobile Express driver (from the Xerox website). It's worked for me.
My System SpecsSystem Spec
Reply

 Network Printing Problem




Thread Tools




Similar help and support threads
Thread Forum
Printing via network problem
Hi Crew, Im looking for help as to why my printer (Canon MG5350), which is connected via wireless to my laptop (Toshiba with Windows Vista), wont print until the laptop is restarted? I have had Canon confirm with me the 2 are communicating but it seems as though the computer wont allow the...
Network & Sharing
Printer Problem on Home Network - Not Printing from One Computer
Hi all, I'm going to do my best to describe what's wrong here - I usually find myself a competent computer user but this problem has me completely stumped and I'm hoping someone can help! Background info: I have a desktop computer and a laptop at home. The desktop is connected via CAT5 to the...
Network & Sharing
Problem printing to specific network printer
Hi guys, I have a problem that I can't seem to figure out. I have an office and in my test group I have two windows xp machines and two windows 7. I also have two printers on the network that have IP's of .99 and .116. The two XP machines will print to both without any problems. However, both...
Hardware & Devices
Canon network printing driver problem
I have a PC running Vista HP/32 with a Canon IP4300 installed via USB, specified as shared. No issues on that PC. I also have a new laptop with Win 7 HP/64 which when we try to add the printer it can see the the printer, but says it can't find a driver. When we direct connect the IP4300 to the...
Drivers
Network Printing Problem
I have a build 7000/x64 installation that is part of a W2K3R2 domain. The domain has 2 networked printers available on the W2K3 server. When I attempt to install one of them (HP970C and a HP5MP) the wizards see the printers and guide me to the install, but when I select the desired printer, I...
Network & Sharing
Network computer printing problem
I have two computers on my home network, one running Windows 7 Pro (connected to an HP 1020 printer) and one running Windows 7 Home Premium. I can print just fine from the Pro computer (directly connected to the printer) but when I try to print from the Home Premium one, it goes into the Print...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App