Ethernet TCP Latency, PC freezes, Msn msgr freeze, lock up, hang


  1. Posts : 1
    Windows 7 Pro 64bit
       #1

    Ethernet TCP Latency, PC freezes, Msn msgr freeze, lock up, hang


    Hello everyone.


    I am currently owning a very sweet notebook, Sony Vaio Z Series VPCZ12.
    Ever since I bought it, there was an issue with random freezes, lock ups and such.
    Those freezes would happen 4 hours after boot, sometimes 10 hours...

    I have basically diagnosed the whole pc, I have all by myself tested different things.

    Finally after a month of testing the notebook everyday for like 10 hours, I realized where the problem was.


    The freezes are caused by my network adapter. And yes, I do have the latest driver for it.

    To be more specific, what happens is:

    1.) When opening a chat window in msn messenger, it first shows a blank, white window for 3-5 seconds, and then it becomes normal.
    2.) While browsing internet, the screen freezes...hangs...the browser is not working good at all...


    So what have I noticed?

    During the freeze period, i went to the Resource Monitor, and checked the network diagnostics...
    And what I found out is, that during the lock up's/freezes, the TCP connections have latencies between 250 and 400ms! ( normally the latencies are between 0 and 60 ) HAHA! Gotcha!
    (ATTACHING A SCREEN!)


    Uploaded with ImageShack.us







    What I have also checked is, when the freezes occured, I disabled the network card in the device manager, and enabled it again, no freezes for a next couple of hours!


    My question is, what could be a cause of this?

    In addition, it has all been performed on a clean OS right after a format.

    Any ideas? Help appreciated :) The laptop costed me 2000 pounds, and it is sort of useless right now...with all those freezes.
      My Computer


  2. Posts : 1,849
    Windows 7 x86/x64, Server 2008r2, Web Server 2008
       #2

    It sounds like its your network card... return the Laptop and exchange it Or contact sony....
      My Computer


 

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