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Windows 7: Issue connecting to networked printer on XP from Win 7 computer


02 Nov 2010   #1

Windows 7 Home Premium 64bit
 
 
Issue connecting to networked printer on XP from Win 7 computer

Hi,

I have a Toshiba E-Studio25 connected to a PC running XP. I just added a new Win 7 64bit PC to my network and just can't get it to print. I've set up a new local port and pointed it to the Toshiba, if I install a generic driver such as a HP Laserjet 4, it will send the print job to the printer and I can see it on the XP computers print list, but it won't print. I think it must be something to do with the driver, but it's an older printer that should work off a generic HP driver. I've even downloaded a Vista 64bit driver for the estudio25 from Toshibas site, but this resulted in a spooling error message. I have to get this working, would be very greatful of some help!

Thanks

My System SpecsSystem Spec
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02 Nov 2010   #2

Windows 7 Ultimate 64bit
 
 

If you restart the print spooler service on the xp machine, will the document in the que go ahead and print?
If you are sure about the printer working with the HP Driver (emulation) then try to dumb down the driver on the Windows 7 machine. Use the advanced tab in printer properties and select print directly to printer, uncheck use bi-directional support and any spooling or advanced printer features check boxes and see if that helps at all.
My System SpecsSystem Spec
02 Nov 2010   #3

Windows 7 Home Premium 64bit
 
 

Hiya,

Just tried that, now it's showing an error message on the Win 7 Printer list, as soon as I hit print it comes up in the list with an error, like it's not even trying I think it must be a driver problem, but I just don't know what other driver I can use?

Thanks for your help!
My System SpecsSystem Spec
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02 Nov 2010   #4

 
 

You mention installing a generic HP Laserjet 4 driver, have you tried downloading the latest driver for your printer? seems so simple but may be worth a try
My System SpecsSystem Spec
02 Nov 2010   #5

Windows 7 Home Premium 64bit
 
 

Yes, the most recent one Toshiba has is for Vista 64bit, tried this and still get the error in the print que.
Thanks!
My System SpecsSystem Spec
02 Nov 2010   #6

 
 

Have you tried running the installer in Compatibility Mode for Vista?
My System SpecsSystem Spec
02 Nov 2010   #7

Windows 7 Home Premium 64bit
 
 

Tried to do that but it's all grayed out, I guess becuase it's 64bit?
My System SpecsSystem Spec
02 Nov 2010   #8

 
 

What is the exact make & model of the Printer? I'll see if there's anything I can dig up for you
My System SpecsSystem Spec
02 Nov 2010   #9

Windows 7 Home Premium 64bit
 
 

It's a Toshiba eStudio25 - thanks a lot for your help!
My System SpecsSystem Spec
02 Nov 2010   #10

 
 

It seems that the only drivers available are for XP. Try the following...

1, Reboot the computer and repeatedly press F8 and select Disable Driver Enforcement from the 'Boot Options' list.
2, Install the drivers in Compatibility Mode for XP (any SP).

See if that helps


OS
My System SpecsSystem Spec
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 Issue connecting to networked printer on XP from Win 7 computer




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