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Windows 7: Internet is connected, everything works except browsers

14 Nov 2010   #1

Windows 7 Ultimate x86
 
 
Internet is connected, everything works except browsers

I have windows 7 ultimate 32-bit. Wheni connect to the wireless network, it says connected, internet access. Everything works except the browsers, like the anti-virus updates, games,basically everything except the browsers. I use firefox and internet explorer by the way.
I'm using Windows virtual machine, XP mode to write this. This started about 2 days ago, and system retore was turned off when i checked so it would be impossible to that.



My System SpecsSystem Spec
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14 Nov 2010   #2

Windows 7 Ultimate x86
 
 

Help Plz
My System SpecsSystem Spec
14 Nov 2010   #3

Windows Seven x64
 
 

Let's first check your IP settings and see if you can ping google.com

In Windows 7 click the start orb and type in the search box cmd hit enter
in command line type:
Code:
ipconfig /all
what are the results for your wireless connection?

Also does this only happen when in wireless? If you can directly connect to the router/modem to see if you can get internet that way..

Let's also do a simple ping to google.com just type:
Code:
ping www.google.com
what are the results?

Ryan
My System SpecsSystem Spec
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14 Nov 2010   #4

Windows 7 Ultimate x86
 
 

ok heres the ipconfig

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Admin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : Admin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-24-D2-27-BB-CB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2088:d251:9ba2:e2e6%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, November 14, 2010 8:23:05 PM
Lease Expires . . . . . . . . . . : Monday, November 15, 2010 8:23:04 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 218113234
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-55-94-8E-00-1E-33-A2-67-20
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-1E-33-A2-67-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{880EEF43-DBF3-4592-91D9-B5B36DECC141}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1c26:ccd:5257:254(Prefer
red)
Link-local IPv6 Address . . . . . : fe80::1c26:ccd:5257:254%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled


heres the ping google.com
C:\Users\Admin>ping google.com
Pinging google.com [74.125.47.104] with 32 bytes of data:
Reply from 74.125.47.104: bytes=32 time=58ms TTL=52
Reply from 74.125.47.104: bytes=32 time=48ms TTL=52
Reply from 74.125.47.104: bytes=32 time=50ms TTL=52
Reply from 74.125.47.104: bytes=32 time=44ms TTL=52
Ping statistics for 74.125.47.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 58ms, Average = 50ms
C:\Users\Admin>
My System SpecsSystem Spec
14 Nov 2010   #5

Windows 7 Ultimate x86
 
 

...
My System SpecsSystem Spec
14 Nov 2010   #6

Windows Seven x64
 
 

ok this tells me that you can reach outside of your network..
So the network is not the problem..

What exactly is the issue with your browser?

Take a screen shot when you are trying to connect to a website.
You can use the built-in Snipping tool in Windows 7 to help you out..(to take a screen-shot)

Ryan
My System SpecsSystem Spec
15 Nov 2010   #7

Windows 7 Ultimate x86
 
 

so this is what happens and it stay like that forever


Attached Thumbnails
Internet is connected, everything works except browsers-ss.jpg  
My System SpecsSystem Spec
16 Nov 2010   #8

Windows 7 Ultimate x86
 
 

bumpz
My System SpecsSystem Spec
16 Nov 2010   #9

Windows 7 Ultimate 64-Bit
 
 

Sounds like Antivirus program preventing Internet explorer getting connection settings so will sit there until it does! Whats your antivirus program please? If you can update it shows a clear connection to the internet!

Have you tried this in safemode with networking? Worth a shot!
My System SpecsSystem Spec
17 Nov 2010   #10

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by Nighthacker View Post
I have windows 7 ultimate 32-bit. Wheni connect to the wireless network, it says connected, internet access. Everything works except the browsers, like the anti-virus updates, games,basically everything except the browsers. I use firefox and internet explorer by the way.
I'm using Windows virtual machine, XP mode to write this. This started about 2 days ago, and system retore was turned off when i checked so it would be impossible to that.
This problem can usually be fixed by resetting winsock. Try running both of the commands below one at a time in an elevated command prompt, reboot after each one.

netsh winsock reset catalog (reset winsock entries)
netsh int ip reset reset.log hit (reset TCP/IP stack)
My System SpecsSystem Spec
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 Internet is connected, everything works except browsers




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