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Windows 7: Internet drops out after display turns off..

09 Jun 2009   #1

Windows 7, Vista HP, XP Pro
 
 
Internet drops out after display turns off..

..have noticed a strange problem with 7 build 7201 .. after waking up the display when it has been turned off for a while (the laptop has not been in sleep mode) it loses http access to the internet.

Streaming audio, Skype etc continue but I cannot get any web page .. the troubleshooter diagnoses a connectivity problem but doesn't fix it - disabling and re-enabling the wireless adaptor doesn't help, I have to re-boot.

any ideas?

My System SpecsSystem Spec
09 Jun 2009   #2

Win 7 Ultimate x64
 
 

i'm experiencing the same behavior with RC 7100, except it's with my ethernet connection; rebooting my laptop is the only way i can get the ethernet connection to work. i've disabled all power management features with no success. guess i'll have to pop in my vista drive to see if this is a hardware of Windows 7 issue... sigh!
My System SpecsSystem Spec
09 Jun 2009   #3

Win 8 Release candidate 8400
 
 

cortez
if instead of re-booting have you tried right-clicking the network sysbol to see if wizard can fix it?

Ken
My System SpecsSystem Spec
.


09 Jun 2009   #4

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
cortez
if instead of re-booting have you tried right-clicking the network sysbol to see if wizard can fix it?

Ken
yep, been there done that. it tells me that the cable is unplugged or might be broken. if i use another cable on the same/different router port it still doesn't connect. reboot the laptop and all is well...
My System SpecsSystem Spec
09 Jun 2009   #5

Win 8 Release candidate 8400
 
 
networking issue

Quote   Quote: Originally Posted by cortez View Post
yep, been there done that. it tells me that the cable is unplugged or might be broken. if i use another cable on the same/different router port it still doesn't connect. reboot the laptop and all is well...
ver

wireless is ok and wired works on different driver. wired uses something like a 10/100 broadcom right? Dell (im using 1) is really bad on drivers. I had to go to broadcom for a 32bit Windows 7 driver. Could also be that wake on device is not checked. Best bet re-install the driver. I hate saying as much as you hate hearing it, but.

Hope this helped somewhat. Im subscribed to this thread so i will get anything posted.

Ken
My System SpecsSystem Spec
09 Jun 2009   #6

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
ver

wireless is ok and wired works on different driver. wired uses something like a 10/100 broadcom right? Dell (im using 1) is really bad on drivers. I had to go to broadcom for a 32bit Windows 7 driver. Could also be that wake on device is not checked. Best bet re-install the driver. I hate saying as much as you hate hearing it, but.

Hope this helped somewhat. Im subscribed to this thread so i will get anything posted.

Ken
lol, appreciate the suggestion. but.... been there done that as well. went from the Win 7 driver (where the problem started) to the (Dell supplied) nVIDIA nForce 10/100/1000 Mbps Ethernet driver and the behavior is the same. next step is to pop in my Vista hard drive and see if the problem persists. if it does, it's time to call Dell. thanks for your suggestions!
My System SpecsSystem Spec
09 Jun 2009   #7

Win 8 Release candidate 8400
 
 

anytime
It seems like you have this covered anyway.

Good luck

Ken
My System SpecsSystem Spec
09 Jun 2009   #8

Windows 7
 
 

make sure the box that says "allow windows to disable this device to save power" is unchecked in the power options
My System SpecsSystem Spec
10 Jun 2009   #9

Windows 7, Vista HP, XP Pro
 
 

that's the one ;-)
My System SpecsSystem Spec
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 Internet drops out after display turns off..





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