My internet keeps on disconnecting

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  1. Posts : 116
    Windows 7 Home Premium 64Bit
       #1

    My internet keeps on disconnecting


    well my internet keeps on disconnectng , i phoned my isp like a million times , and they keep on saying its my router lol , im getting sick and tired of it . Could the problem really be with my router? My router is an linksys wrt54gl .
      My Computer


  2. Posts : 9,537
    Windows 7 Home Premium 64bit
       #2

    Unplug router from wall and computer and shut both the computer and router off.
    Then plug router back in and hook up computer and re-boot.
    I had to do this with mine and it worked for me.
    Post back and let us know how you are doing.
      My Computer


  3. Posts : 116
    Windows 7 Home Premium 64Bit
    Thread Starter
       #3

    ok thanks i'll post back soon
      My Computer


  4. Posts : 116
    Windows 7 Home Premium 64Bit
    Thread Starter
       #4

    Didnt work it disconnected again
      My Computer


  5. Posts : 9,537
    Windows 7 Home Premium 64bit
       #5

    Xnefo,
    1. Check router by using another computer(friiends) to see if theirs work..could be bad router!
    2. Download router's driver for manufacture's web site
    3. If connecting with USB try another slot or could be bad USB cable.
    4. Fill in System specs and list name of router and model.

    5. Welcome to 7 Forum and post back and we will get this resolved so hang in there.
      My Computer


  6. Posts : 205
    Windows 8 Professional
       #6

    connect another computer the same way ( wired or wireless) to the router. If it loses connection too then you know your router is having issues. If it does not lose connection then its your pc.

    Without this info troubleshooting is like tossing darts blindfolded.
      My Computer


  7. Posts : 2,164
    Windows 7 Ultimate 64bit
       #7

    when you lose connection, see if you can still access the router or the modem.
    Our router is going out, disconnects 1 to 2 times a day, and when it disconnects we can't access the router.
    All the computers revert to the 169.xxx.xxx.xxx IP addresss when it happens.
      My Computer


  8. Posts : 3,371
    W10 Pro desktop, W11 laptop, W11 Pro tablet (all 64-bit)
       #8

    If possible, bypass the router and plug the line from your ISP directly into your computer. If you lose the connection then you can rule out the router.
      My Computer


  9. Posts : 205
    Windows 8 Professional
       #9

    Zepher said:
    when you lose connection, see if you can still access the router or the modem.
    Our router is going out, disconnects 1 to 2 times a day, and when it disconnects we can't access the router.
    All the computers revert to the 169.xxx.xxx.xxx IP addresss when it happens.
    169 ip addresses are found on DHCP machines that cannot pull ip information.
      My Computer


  10. gaz
    Posts : 211
    Windows 7 X64 Bit
       #10

    router


    can you post a screenshot of your router homepage?

    make sure your idle time out is set to 0

    otherwise it disconnects every 30-35 seconds

    just a thought
      My Computer


 
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