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Windows 7: Computer not retaining printers

07 Dec 2010   #1

Windows 7 Ultimate x32
Computer not retaining printers

Hi Guys

I know this is a vista question but i thought someone will be able to help. I am having problems with a few users laptops at work. They have been recently upgraded to vista. Everytime their laptops are rebooted they lose their printers and they cannot add any printers. I have to uninstall "client for microsoft networks" then reboot and then reinstall for the network printers to show up and work again???

Can anyone help me on this, i haven't seen this problem before and have tried everything and looked everywhere for an answer


My System SpecsSystem Spec

07 Dec 2010   #2

Windows 8 Professional

are you on a domain or a workgroup? Using AD? Group Policy? Roaming Profiles? We need some more information to determine how the users are logging in since it seems therein lies the issue.
My System SpecsSystem Spec

 Computer not retaining printers

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