| Windows 7: after new SSD fitted and New Win7 installed, can't find network adaptr |
07 Dec 2010
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#1 | | |
after new SSD fitted and New Win7 installed, can't find network adaptr Hi all. i've reinstalled a brand new OS windows 7 32bit becoz a new SSD just being installed, I've installed all drivers which downloaded from ASUS support, but i can't find the lan adaptor after that, all drivers has been installed correctly from the view of Device manager. if i insert the RJ45 cable, nothing happens, no indicator lights at all.
Now, i can only use the external USB wireless dongle in order to use internet.
i5 760
Asus P7H55-M, the SATA has been set to ACHI during the ssd reason.
4G DDR3 RAM
OCZ vertex2 60GB , OS installed on it. | My System Specs |
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07 Dec 2010
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#2 | | Windows 7 Professional 64 bit Tennessee |
Double check your BIOS to make sure nothing's out of order there. Has your NIC worked before ?? With Windows 7 ?? Just making sure since you don't specify. | My System Specs | | System Manufacturer/Model Number Dell Optiplex OS Windows 7 Professional 64 bit Memory 4096 |
07 Dec 2010
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#3 | | |
yes. it works before,but with normal HD,i didn't see anything related to the network adaptor on BIOS, didn't see anything can disable it. so strange. | My System Specs | | |
07 Dec 2010
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#4 | | Windows 7 Ult, Windows 8 Pro, San Diego |
Usually it works to remove the driver for this adaptor and turn off the machine, unplug the machine and push the start button to drain power from the MB,wait a minute then plug back in and power up then see if the adaptor appears. Sometimes clearing the cmos will make the adaptor work again.
This can also be a driver problem in which case using a different driver should fix it. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
09 Dec 2010
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#5 | | |
Hi, thanks for help. but i've tried that method, i've unpluged the power cable for the whole night, it still not working. there are some new test:
I've unpluged the SSD and use the old seagate 7200.12 500G drive (which is empty,NO OS NO FILES) to install new OS, i forgot to insert the OS disk, but a black screen with some notes telling interesting thing, Quote: Intel UNDI, PXE-2.1( build 083)
Copyright *****************
This product is covered by one or more of the following patents: US5,307, 459, US5 434,872, ************************
Realtek PCIe GBE Family Controller Series v2.35 (06/14/10)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
Reboot and Select proper boot device
or Insert boot media in selected boot device and press a key The PC wasn't connected with the RJ45 cable anyway, does that mean the motherboard has hardware failure? | My System Specs | | |
09 Dec 2010
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#6 | | |
New OS installed with normal HD, CMOS cleared and using default BIOS settings. only motherboard chipset driver and Realtek lastest driver installed, still same problem. cable insert but nothing happened, no lights no connection, not at all. same RJ45 cable works on another PC,BTW.. so is the MB hardware issue? any other way to make sure before send back for warrenty? | My System Specs | | |
09 Dec 2010
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#7 | | Windows 7 Professional 64 bit Tennessee |
Can you see the NIC in Device Manager ??
The boot screen you mentioned earlier means the NIC is being seen by the motherboard and apparently working.
Could be a physical layer problem if the NIC shows up in Device Manager. | My System Specs | | System Manufacturer/Model Number Dell Optiplex OS Windows 7 Professional 64 bit Memory 4096 |
09 Dec 2010
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#8 | | Windows 7 Ult, Windows 8 Pro, San Diego |

Quote: Originally Posted by irock521 New OS installed with normal HD, CMOS cleared and using default BIOS settings. only motherboard chipset driver and Realtek lastest driver installed, still same problem. cable insert but nothing happened, no lights no connection, not at all. same RJ45 cable works on another PC,BTW.. so is the MB hardware issue? any other way to make sure before send back for warrenty? It's a bit baffling for sure, have you tried to install the Op system in IDE mode to see if it changes the conditions of the problem? | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
10 Dec 2010
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#9 | | |

Quote: Originally Posted by pricetech Can you see the NIC in Device Manager ??
The boot screen you mentioned earlier means the NIC is being seen by the motherboard and apparently working.
Could be a physical layer problem if the NIC shows up in Device Manager.
what's the full name of NIC? anyway, i didn't see any NIC in device manager. | My System Specs | | |
10 Dec 2010
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#10 | | |

Quote: Originally Posted by chev65 
Quote: Originally Posted by irock521 New OS installed with normal HD, CMOS cleared and using default BIOS settings. only motherboard chipset driver and Realtek lastest driver installed, still same problem. cable insert but nothing happened, no lights no connection, not at all. same RJ45 cable works on another PC,BTW.. so is the MB hardware issue? any other way to make sure before send back for warrenty? It's a bit baffling for sure, have you tried to install the Op system in IDE mode to see if it changes the conditions of the problem?
I did, the bios was set to default before i install new OS to normal HD,I have double checked the SATA has been set to IDE by default. | My System Specs | | after new SSD fitted and New Win7 installed, can't find network adaptr problems? All times are GMT -5. The time now is 02:32 AM. | |