Unidentified Network when using Powerline adapters

Gazaa · 27 Dec 2010

Hey guys, looking for all the help possible here.
My problem is that i bought some 1gb belkin powerline adapters to give me a better connection in my house than my wireless previously did. However i plugged them in and boom "Unidentified Network - No internet access".

Now at first i thought it was because i had them plugging in through and extension lead downstairs so i removed all than and plugged them straight into the wall. This didnt help atall.

I read some forums about turning of IPV6 cos apprently that helped some other guy out but it didnt me.

Was just wondering if any advice was out there? I've got the set up as Router > Adapter 1 > Adapter 2 > Computer.

thanks!

kegobeer · 27 Dec 2010

What is the model number of your powerline adapter? Have you already checked the Belkin website for troubleshooting tips?

Gazaa · 27 Dec 2010

They are Belkin gigabit powerline HD F5D4076-S v2, and yes sadly i have but nothing :<

kegobeer · 27 Dec 2010

I reviewed the manual. So, you have your computer plugged into one of the adapters and your router plugged into the other adapter, correct? And you followed the instructions and pressed both buttons for 10 seconds, then pressed them again for .5 to 3 seconds?

Gazaa · 27 Dec 2010

yes, still didnt help

kegobeer · 27 Dec 2010

What indications do you have on the adapters? On the powerline link, are you getting blue, amber, or no color LED? On the ethernet link, are you getting solid blue, blinking blue, or is the LED off?

Also, have you updated the firmware to the most recent version?

Gazaa · 27 Dec 2010

All 3 lights are solid which indicates that the data is being recived via the powerlines so the problem lies within the computer to the poweline adapter upstairs. And yea i have updated the firmware like the belkin website said.

Know of any settings to change that could help?

kegobeer · 27 Dec 2010

Are you running any sort of security/anti-virus software?

kegobeer · 27 Dec 2010

Have you tried disabling your network adapter on the computer (in the device manager), waiting about 10 seconds, then enabling it again?

LiquidSnak · 27 Dec 2010

You could give the firmware update a try:

Belkin : Support F5D4076 Gigabit Powerline HD Starter Kit - Firmware Update

Also, are you using the same cables, or a second cable with the powerline? My first thought was that one of your cables is a crossover cable, which would mess with your internet.