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Windows 7: Hello, sorry to bother you all, but I have a problem...


30 Dec 2010   #1

Windows 7 Home Premium 32bit
 
 
Hello, sorry to bother you all, but I have a problem...

The problem is that my internet speed has been horrendously slow recently. I let Windows diagnose the problem, and it says that the Default Gateway is not available. I have tried everything in my realm of possibility, but the internet is still really slow.

I have a Toshiba laptop, the problem occurs with my Ethernet, and my Ethernet model is realtek PCIe FE Family Controller. I use Cable Modem service, if anyone's interested.

Please, someone help me. I need this laptop for my college schoolwork (I'm a college junior with senior credits) and not having it available could seriously cripple me. If anyone needs more info, I'll be happy to oblige.

Here's my ipconfig/all results:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Aldon>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Aldon-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-26-B6-29-DF-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187SE Wireless LAN PCIE Netwo
rk Adapter
Physical Address. . . . . . . . . : 00-26-B6-29-DF-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-22-47-F8-EB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 74.194.63.52(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Thursday, December 30, 2010 9:01:58 AM
Lease Expires . . . . . . . . . . : Friday, December 31, 2010 9:34:34 AM
Default Gateway . . . . . . . . . : 74.194.60.1
DHCP Server . . . . . . . . . . . : 172.24.120.63
DNS Servers . . . . . . . . . . . : 208.180.42.100
208.180.42.68
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{481E3402-15D4-4225-871B-64A80C3ECB3E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:4ac2:3f34::4ac2:3f34(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::1
DNS Servers . . . . . . . . . . . : 208.180.42.100
208.180.42.68
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{466997FC-9AC7-457C-81CA-C76F3E177B53}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:180a:18ff:b53d:c0cb(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::180a:18ff:b53d:c0cb%11(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Aldon>

My System SpecsSystem Spec
.

30 Dec 2010   #2

 

is that Ipconfig from a college dorm?
My System SpecsSystem Spec
30 Dec 2010   #3

Windows 7 Home Premium 32bit
 
 

No, it's from my parents' home. I'm here for the holidays.
My System SpecsSystem Spec
.


30 Dec 2010   #4

 

so you're home network is split into several subnets and is using external DNS/DHCP servers to service your requests....

Are those static entries or is that how the modem/router is setup?
My System SpecsSystem Spec
30 Dec 2010   #5

Windows 7 Home Premium 32bit
 
 

I think that's how it's set up.
My System SpecsSystem Spec
30 Dec 2010   #6

 

ok, so if you go into your network sharing center (through control panel internet and networking).

Can you click on the "Change adapter settings" link on the left hand side?

Right click your "local area network" adapter and select Properties.

Highlight the Tcp/IPV4 block and click properties again... Are both of the radio buttons set to "Obtain Automatically"?
My System SpecsSystem Spec
30 Dec 2010   #7

Windows 7 Home Premium 32bit
 
 

Yes, they both are set to be automatic.
My System SpecsSystem Spec
30 Dec 2010   #8

 

can you ping: 74.194.60.1
My System SpecsSystem Spec
30 Dec 2010   #9

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by brady View Post
can you ping: 74.194.60.1
Erm, sorry to sound noobish, but can you elaborate what that means?
My System SpecsSystem Spec
30 Dec 2010   #10

 

from the start menu, in the "Search" type: CMD
then click on the CMD option it gives you, this should pop open a black box with a blinking cursor.

In that box, type: ping 74.194.60.1
My System SpecsSystem Spec
Reply

 Hello, sorry to bother you all, but I have a problem...




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