router issues

Page 1 of 2 12 LastLast

  1. minigamer
    Posts : 26
    windows 7
       New #1

    router issues


    I reformatted my comp a week ago 'cause I was having issues with it. I'm running windows 7 ultimate. I thought nothing of it until recently when I started losing internet connection a lot but, I forgot to install my router (figured win 7 would pick it up automatically). When I tried to install it I was not able to. I keep getting errors of it not plugged in ( it is) or can't be found. The router is a D-Link ebr 2310. If someone can I would appreciate the help in fixing this problem. Thank you
      My Computer
    Quote Quote

  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #2

    Hi minigamer,

    Are you the only one that's not connected or having issue? Everybody else in your home can access the D-Link router?

    If this is the case, there might be something wrong with your network adapter. Did you install all required Drivers for your computer after you have formatted and reinstall your O/S? Were you trying to wire connect it to the router's LAN Port? You might want to use a different network cable (patch/straight).

    Please post an update.
      My Computer
    Quote Quote

  4. TonyTiger2004
    Posts : 398
    Windows 7 Ultimate x64
       New #3

    minigamer said:
    I reformatted my comp a week ago 'cause I was having issues with it. I'm running windows 7 ultimate. I thought nothing of it until recently when I started losing internet connection a lot but, I forgot to install my router (figured win 7 would pick it up automatically). When I tried to install it I was not able to. I keep getting errors of it not plugged in ( it is) or can't be found. The router is a D-Link ebr 2310. If someone can I would appreciate the help in fixing this problem. Thank you

    Hmm You shouldnt ever have to "install" per say, Have you updated the latest Firmware for your router?

    As i do not know what revision yours is. You can start here just find your revision and click the corresponding link then go to firmware. The support page will also have instructions on updating firmware.

    D-Link Ethernet Broadband Router
      My Computer
    Quote Quote

  6. minigamer
    Posts : 26
    windows 7
    Thread Starter
       New #4

    I tried doing everything but, my router isn't showing up. not on any of my machines. I can't even access the router page and the firmware wont install because it dosen't detect the router.I can get online but, the router isn't seen at all.
      My Computer
    Quote Quote

  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #5

    Please provide an ipconfig /all info:
    Click on Start => in search box type cmd choose Run as Admin. From the the command prompt (black screen) Copy and Paste these ipconfig /all >c:\ipconfig.txt . Please attach the .txt file to be found in your Local Disk 'C' on your next post.
      My Computer
    Quote Quote

  8. minigamer
    Posts : 26
    windows 7
    Thread Starter
       New #6

    here ya go
    router issues Attached Files
      My Computer
    Quote Quote

  10. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #7

    Thanks for posting back the ipconfig info, everything looks good.
    Can you ping the router? open a command prompt and type ping 192.168.0.1 press enter, please post the results here.

    Do you have any Security Software intalled - Norton, McAfee, AVG or similar?

    Also, restart your computer, tap F8 and select Safe Mode with Networking, in here see if you can connect to the Internet.

    Have you tried a different Network Cable?
      My Computer
    Quote Quote

  11. TonyTiger2004
    Posts : 398
    Windows 7 Ultimate x64
       New #8

    SO your unable to open up your web browser and navigate to 192.168.0.1 ?

    If you cannot lets try to reset the router doing a hard reset follwing steps bellow

    steps:
    1. Leave the device powered on, do not disconnect the power
    2. Press the reset button and hold for 45 sec. (use a paper-clip)
    3. Unplug the power Cable (still holding the reset button)
    4. Wait 45 Seconds then plug in the power cable (still holding the reset button)
    3. Keep the button pressed about 45 seconds
    4. Release the button
    The EBR-2310 will then automatically reboot itself

    then open up web browser and type in 192.168.0.1 and hit enter
    Default username is admin with no password

    - Tony
      My Computer
    Quote Quote

  12. minigamer
    Posts : 26
    windows 7
    Thread Starter
       New #9

    ok did ths nd nothing happened. same stuff. no router detected, no power to router detected.No page opened for the router
      My Computer
    Quote Quote

  13. TonyTiger2004
    Posts : 398
    Windows 7 Ultimate x64
       New #10

    minigamer said:
    ok did ths nd nothing happened. same stuff. no router detected, no power to router detected.No page opened for the router
    Ok how do you have your router connected to your computer?

    *note* You cant access the configuration page wirelessly, it must be connected via Ethernet cables. And you said your router does not power on?

    Walk me through how you have everything connected up, maybe even take a photo so that we can better assist you.

    - Tony
      My Computer
    Quote Quote

 
Page 1 of 2 12 LastLast

  Related Discussions
Internet/router issues
in Network & Sharing

My Netgear router has a genie website thing where it tells you the status of the internet and such. For some reason it will say that the internet is on and working when it doesn't actually work.
TP-Link Router issues
in Hardware & Devices

Hi all I got a TP-link Tl-WDR4900 (N900) Router that actually seems to work fine but I got a yellow triangle in control panel / devise manager see pic below, tried to update driver but it seems tp-link have stopped support for this model ??? I not had long and was £80 quid ish, I did get email...
Router issues
in Network & Sharing

Okay so i believe i caused my problem by messing with things i shouldnt. i have an Arris TG852 router. i was messing with the settings and changed it to bridge mode. and now my default gateway is almost exactly like my ip, not the 192.168.0.1 i had, and i cant accessthe gateway thats in ipconfig....
router and modem issues
in Network & Sharing

ok my isp is charter they are coming out which if the issue is on their end there's no charge but if the issue is on my end there is how would i find out where the issue is when the modem is connected to my pc i get double the dl speed then what i pay for i pay for 12mb and i am getting max...
Wireless issues with router
in Network & Sharing

oh dear - i have a very sad 11 year old daughter this Christmas. We have taken delivery of a dell inspiron 545 with windows 7 and internal wireless card. To explain our set up before the computer arrived: We have a desktop running vista wired into our broadband downstairs. We have a Dlink...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 23:12.
Find Us