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Windows 7: Ready to shoot PC, or myself. :( Please help...

16 Jan 2011   #21
alienalias

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Run your mouse over the devices which are starting with the computer in the bottom right System Tray until you find the HP Connection Manager, double click or right click it to open, find where to turn it off and default to Windows connection manager.

Every model is slightly different and the newest models may have modified it as it has issues known to HP.
Symantec and Network Internet access icons are only ones showing besides audio and Action Center...


My System SpecsSystem Spec
.
16 Jan 2011   #22
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by alienalias View Post
There is no modem recognized anywhere... there is no modem tab in device manager, nor a modem under network adapters or other devices. But I have Internet connection. I have tried to go to ubeeinteractive.com to download driver to make sure I have latest, but having trouble with that.
Your PC is connected directly to your modem/router via a LAN ( Local Area Net) cable. You don't need any modems or drivers or other stuff like that on your PC.

The problem is a software problem. We just have to find it.

What happens when you take the cable out of the LAN socket on your PC?

You should get some sort of error report. This may tell us which software is trying to "manage" your connection. This of course will remove your internet connection temporarily, until you plug the cable back in.

Regards....Mike Connor
My System SpecsSystem Spec
16 Jan 2011   #23
gregrocker

 

When you get a chance I would remove Symantec AV and replace with free MS Security Essentials for better performance in general.

Use Revo Uninstaller as explained in the steps I linked earlier to clean up bloatware.
My System SpecsSystem Spec
.

16 Jan 2011   #24
jaypels

7 all the way!
 
 

not to sound like a smarta*s but the OP could do a reinstall of the OS.. that would get rid of the main problem and all of the unnecessary bloatware installed.. the pc would run faster as well.. unless it is an OEM, that is what i would do..

*trying my best not to be a smarta*s and exits quietly*
My System SpecsSystem Spec
16 Jan 2011   #25
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

I did not see anything out of the ordinary in your screen snips so far


This is a one day old computer You don't re-install the OS
My System SpecsSystem Spec
16 Jan 2011   #26
alienalias

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Mike Connor View Post
Quote   Quote: Originally Posted by alienalias View Post
There is no modem recognized anywhere... there is no modem tab in device manager, nor a modem under network adapters or other devices. But I have Internet connection. I have tried to go to ubeeinteractive.com to download driver to make sure I have latest, but having trouble with that.
Your PC is connected directly to your modem/router via a LAN ( Local Area Net) cable. You don't need any modems or drivers or other stuff like that on your PC.

The problem is a software problem. We just have to find it.

What happens when you take the cable out of the LAN socket on your PC?

You should get some sort of error report. This may tell us which software is trying to "manage" your connection. This of course will remove your internet connection temporarily, until you plug the cable back in.

Regards....Mike Connor
So, pull the ethernet/ cat5 out from the back of the PC?
My System SpecsSystem Spec
16 Jan 2011   #27
alienalias

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
When you get a chance I would remove Symantec AV and replace with free MS Security Essentials for better performance in general.

Use Revo Uninstaller as explained in the steps I linked earlier to clean up bloatware.
Excellent, thanks. I hate Symantec.
My System SpecsSystem Spec
16 Jan 2011   #28
Mike Connor

Several, including Windows 7 x64 Ultimate
 
 

Quote   Quote: Originally Posted by alienalias View Post
Quote   Quote: Originally Posted by Mike Connor View Post
Quote   Quote: Originally Posted by alienalias View Post
There is no modem recognized anywhere... there is no modem tab in device manager, nor a modem under network adapters or other devices. But I have Internet connection. I have tried to go to ubeeinteractive.com to download driver to make sure I have latest, but having trouble with that.
Your PC is connected directly to your modem/router via a LAN ( Local Area Net) cable. You don't need any modems or drivers or other stuff like that on your PC.

The problem is a software problem. We just have to find it.

What happens when you take the cable out of the LAN socket on your PC?

You should get some sort of error report. This may tell us which software is trying to "manage" your connection. This of course will remove your internet connection temporarily, until you plug the cable back in.

Regards....Mike Connor
So, pull the ethernet/ cat5 out from the back of the PC?
Yes. It has a "spring" type plastic clip. Depress the plastic lever which is sticking out and this will release the plug. Remove it, and see what happens.




Regards....Mike Connor
My System SpecsSystem Spec
16 Jan 2011   #29
James Colbert

 
 

Quote   Quote: Originally Posted by alienalias View Post
Quote   Quote: Originally Posted by gregrocker View Post
When you get a chance I would remove Symantec AV and replace with free MS Security Essentials for better performance in general.

Use Revo Uninstaller as explained in the steps I linked earlier to clean up bloatware.
Excellent, thanks. I hate Symantec.
Don't want to muddy the waters with more info here, but I agree with the removal of Symantec. You might even want to do that right away. It's likely a trial for which you'll have to pay to keep anyway, and if it's Symantec Internet Security, it may be contributing to your issues.

James
My System SpecsSystem Spec
16 Jan 2011   #30
jaypels

7 all the way!
 
 

Quote   Quote: Originally Posted by DocBrown View Post
This is a one day old computer You don't re-install the OS
i was referring to the bloatwares sir.. if indeed an hp software, which is still not confirmed as of now, is the reason behind the slow connection, why just uninstall it and let 7 connect to the internet automatically?
My System SpecsSystem Spec
Reply

 Ready to shoot PC, or myself. :( Please help...




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