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#21
Your PC is connected directly to your modem/router via a LAN ( Local Area Net) cable. You don't need any modems or drivers or other stuff like that on your PC.
The problem is a software problem. We just have to find it.
What happens when you take the cable out of the LAN socket on your PC?
You should get some sort of error report. This may tell us which software is trying to "manage" your connection. This of course will remove your internet connection temporarily, until you plug the cable back in.
Regards....Mike Connor
When you get a chance I would remove Symantec AV and replace with free MS Security Essentials for better performance in general.
Use Revo Uninstaller as explained in the steps I linked earlier to clean up bloatware.
not to sound like a smarta*s but the OP could do a reinstall of the OS.. that would get rid of the main problem and all of the unnecessary bloatware installed.. the pc would run faster as well.. unless it is an OEM, that is what i would do..
*trying my best not to be a smarta*s and exits quietly*
I did not see anything out of the ordinary in your screen snips so far
This is a one day old computer You don't re-install the OS
Don't want to muddy the waters with more info here, but I agree with the removal of Symantec. You might even want to do that right away. It's likely a trial for which you'll have to pay to keep anyway, and if it's Symantec Internet Security, it may be contributing to your issues.
James