Can't connect to wireless


  1. Inodoro Pereyra
    Posts : 7
    ubuntu 9.10
       New #1

    Can't connect to wireless


    Hello everybody.

    I just got an HP Touchsmart IQ524. I installed Windows 7 32 bit, and now I can't connect to my wireless.
    To make everything worse, a friend let me try his wi-fi adapter, and with it everything works fine.

    I went to HP.com, and there's no driver for the wireless, just a Realtek update, which I ran. Before running it, I got the message "the passphrase is incorrect", after running it, now it just tells me it can't connect, without even asking for the password.

    I also tried (as suggested in another thread), resetting winsock, with no results.

    Can anybody please help me?

    Thanks in advance. :)
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  3. Ztruker
    Posts : 6,285
    Windows 10 Pro X64
       New #2

    What does Device Manager show for Network Adapters? Any yellow marks?

    Try Updating Drivers and Software with Windows Update

    Since the computer is new (still under warranty), it would be a good idea to contact HP, see what they have to say.
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  4. Inodoro Pereyra
    Posts : 7
    ubuntu 9.10
    Thread Starter
       New #3

    Sorry, I should've been more specific.

    I bought the computer used, so no warranty.

    All the drivers in the device manager show to be working properly. I did update the network driver, and it didn't make any difference.
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  6. Inodoro Pereyra
    Posts : 7
    ubuntu 9.10
    Thread Starter
       New #4

    Nobody?
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  7. acurasd
    Posts : 972
    Windows 7 Ultimate x64
       New #5

    Can we get your computer Specs and the model of your Router and Version number.

    For instance... can you use

    Download Sandra Lite 2011c (17.30) - FileHippo.com
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  8. Inodoro Pereyra
    Posts : 7
    ubuntu 9.10
    Thread Starter
       New #6

    Thanks for the replies. I finally figured it out. Just so happens the ADAPTER was malfunctioning (that computer has a USB adapter built in, that you can unplug if needed). I got another one from the guy that sold it to me, and now everything works fine.
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