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Windows 7: cannot uninstall TCP/IP or open TCP/IP Properties

31 Jan 2011   #1
bickyz

Windows 7 Home Premium 64bit
 
 
cannot uninstall TCP/IP or open TCP/IP Properties

hi i have windows 7 home premium 64bit where im loggin as administrator. Im trying to access the properties of TCP/IP but i couldnt; when i click on TCP/IP and click on Properties; the properties screen just pops for blink seconds. Also uninstall option for TCP/IP is grayed whereas i can successfully uninstall/install other things like Client for MS Networks, File & Print Sharing for MS Networks.

I triend uninstalling network card driver and reinstalling it but still same problem.

This problem is happening with my both Wireless Network Adapter and Wired Lan adapter.


My System SpecsSystem Spec
31 Jan 2011   #2
alphanumeric
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

The uninstall option being grayed out is normal. You can't uninstall TCPIP, IPV4 or IPV6, in windows 7. Is your network connection working? Have you removed any Virus infections or malware lately? Some times the tcpip stack can get corrupted by a virus or virus removal. Have a look at this: How to reset Internet Protocol (TCP/IP)
My System SpecsSystem Spec
01 Feb 2011   #3
bickyz

Windows 7 Home Premium 64bit
 
 

i hav perfect internet connection and network connection via both wired and wired.


i hve tried with different user (administrator) and its same problem. Tried that microsoft fix aswell but not success. Scanned whole pc with mcafee 2010 no sign of virus or anything.
My System SpecsSystem Spec
01 Feb 2011   #4
alphanumeric
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

OK, other options are system rerstore to a point before the problem started or running the system file checker sfc /scannow > SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
02 Feb 2011   #5
bickyz

Windows 7 Home Premium 64bit
 
 

system restore to one month earlier didnt sorted and i dont ahve restopre points bfore that.

sfc scan show these two files corrupted
CSI 0000015a [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll" from store

CSI 000002ed [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"tcpmon.ini"; source file in store is also corrupted
My System SpecsSystem Spec
02 Feb 2011   #6
alphanumeric
Microsoft MVP

Windows 8.1 Pro with Media Center 64 bit
 
 

This was linked too at the very end of the tutorial I linked to above. Extract Files from Windows 7 Installation DVD I think that would be your next step to replace that damaged file.
My System SpecsSystem Spec
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 cannot uninstall TCP/IP or open TCP/IP Properties




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