Windows 7: NEW PC connects to network but NOT internet

***I have looked thru the forum and have not been able to find my specific issue, although many seem to have similiar problems***

Hello everyone, I have a brand spanking new Gateway DX-4840 desktop computer. It has an Intel core i5 cpu, 650 @ 3.2Ghz, 6GB ram, 64 bit OS. It still has the 'new computer smell", however, Window 7 is not making it easy to remain.

No apps have been installed except what came on the PC.

DHCP is enabled and I am recieveing an IP address, I can view my network of XP machines fine, I can connect to the company file server and do everything that I should be able to do. I can ping internal computers with no issue.

This computer is in the workgroup as everyone else.

I have tried to uninstall/delete network adaptor/restart and let windows reinstall the software and no success.

This comes down to ZERO internet access.

Please help.

I appreciate all replies.

Steve


BTW, wireless is NOT an option. Only hardwire is. The LAN wire I am using connects all computers flawlessly EXCEPT the Windows 7 desktop.

Hi ashlyquin,
I had a friend who had the same scenario. The PC came with Norton Anti Virus/Security (or Macfee) and so they uninstalled it then rebooted and they were able to gain internet access.
Raj

Thank you for your suggestion. I did this and no change.

Anyone else with a suggestion?

Do you know the IP address of your DHCP server? I had similar problem and corrected it by going into my IPV 4 properties, selecting the advanced options and adding the IP of DHCP server to the Gateway Address.

Hello there, your problem may be the fact that your TCP/IP stacks and Winsock configurations are somehow damaged.

To solve this, follow the next steps:

1) go to start, type "cmd" in the search bar (without quotes), right click it and "run as administrator".
2) type this: "ipconfig /release" (w/o quotes) and press enter.
3) now type: "ipconfig /flushdns" (w/o quotes) and press enter.
4) now: "ipconfig /renew" and press enter.

If that doesn't solve it, do the following

1) type on the CMD window: "netsh winsock reset catalog" and press enter.
2) after done, type: "netsh int ip reset reset.log" and press enter.

Reboot and check if everything works!

And of course, report back... please

First off, thank you to everyone for your help. PUNK is the winner in this case and provided the solution I needed in this case. Thank you again everyone!!

Steve

Glad to read the issue is now solved, i guess this thread can be marked as solved