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Windows 7: Cannot connect to shared printer

20 Feb 2011   #1
McDougal

Windows 8 Pro x64; Win 7 Home Premium x64 SP1 on VirtualBox
 
 
Cannot connect to shared printer

Hey all,

I just upgraded all of my computers to Windows 7 Professional and Office 2010 Professional Plus, and they're all running great. Much faster than the previous configuration, Windows XP Professional SP3 w/Office 2003 Standard. I'm using one computer to store all of the file backups and share the printer, a Dell Photo AIO 924. Everything's working fine, except for the printer. The printer prints from the computer its directly connected to, and I have it shared. However, when I try to connect other computers to it, I get an unable to connect to printer error with code 0x06. I checked a couple of things, Print Spooler service is running, network passwords are disabled, and all computers are in the same workgroup. I've gotten this to work before, but that was a while ago when I was running Win7 Enterprise trial on the same computer, everything worked great.

Is there a fix for this?

Thanks for the help again !


My System SpecsSystem Spec
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20 Feb 2011   #2
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

SP1 comes in two days...there's inside a patch for shared printers not accessible on networks.

A computer that is running Windows 7 or Windows Server 2008 R2 intermittently cannot use a shared network printer to print
My System SpecsSystem Spec
20 Feb 2011   #3
McDougal

Windows 8 Pro x64; Win 7 Home Premium x64 SP1 on VirtualBox
 
 

Uh....I got my Windows 7 from TechNet, SP1 was integrated. Is there another fix for this, or should I try manually installing that hotfix?
My System SpecsSystem Spec
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20 Feb 2011   #4
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Oops i didn't saw that (only in your avatar infos)...it might tells you the patch is already installed...
My System SpecsSystem Spec
03 Mar 2011   #5
mj3431

Windows 7 Enterprise x64 SP1
 
 
Cannot connect to certain printers after SP1

I wanted to include my input as I stumbled across the thread this morning. We are having the same issue as the OP connecting to all of our Toshiba copiers after the SP1 upgrade. NOTE: This is ONLY affecting one brand and only x64 client machines at this point. The 32 bit SP1 installs are still working ok.

Anyone have any ideas? I'm waiting on a reply from the vendor.
My System SpecsSystem Spec
03 Mar 2011   #6
mj3431

Windows 7 Enterprise x64 SP1
 
 
Issue Resolved for me

After some additional testing I found that the following "fix" worked for me, of course YMMV.

On my print server I created a new duplicate connection for one of our shared copiers (that we were not able to connect to with x64, SP1) and installed the latest PS3 drivers and shared it. I was able to install it on all PCs, including my problematic x64, SP1 boxes. After trying this, I went back and tried again to install the shared printers with PCL6 drivers and they all worked. Even after I removed the newly created PS3 shared printer on my print server, my x64 SP1 machines now continue to install these printers again without issue.

Good luck to the rest of you! Hope this helps others like it did me.
My System SpecsSystem Spec
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 Cannot connect to shared printer




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