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Windows 7: Zone alarm uninstall ate my network

22 Feb 2011   #1
Eddietheman

Windows 7 x64 home premium
 
 
Zone alarm uninstall ate my network

Ok so I am having an issue but before I get to it I want to say thanks ahead if time for trying to help. I did read the "before you post" section and it sounds wonderful but I have no Internet connection and can't upload the screenshot. I did take a pic of it on this iPhone but no idea how to send a pic from iPhone to the thread so I will write out what I see . Sorry.
From ipconfig /all
"hostname: holyshit
Primary dns suffix:
Node type: hybrid
Ip routing enabled: no
Wins proxy enabled: no
Tunnel adapter Teredo Tunneling Pseudo-interface:
Media state: media disconnected
Connection specific dns suffix:
Description: Teredo Tunneling Pseudo-interface
Physical address: 00-00-00-00-00-00-00-e0
Dhcp enabled: no
Autoconfiguration enabled: no"

Also can't run the file at this time bc I can't download it at this time

Ok on to the problem.
I uninstalled zone alarm suite and was going to put new antivirus on comp but upon uninstalling I am unable to connect to the net. *My wireless works so it isn't the line, not the router or modem. Running ipconfig says "media disconnected". Device manager has no problems showing. Under local area connection status ip 4 & 6 show not connected. When running diagnostics says "there might be a problem w the driver for the local area connection adapter". I have already uninstalled and restarted the realtek pci controller. Not sure what else I can do. Help me Obi Wan. You are our only hope . Any further suggestions?*


My System SpecsSystem Spec
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23 Feb 2011   #2
Eddietheman

Windows 7 x64 home premium
 
 

Also, I tried multiple restore points trying to go back to previous states and all seemed to give me errors. I tried sacrificing a live chicken but had none and frozen chicken didn't seem to work. I did run the sfc scannow, just to try things, and no errors came up.
My System SpecsSystem Spec
23 Feb 2011   #3
Packet

Windows 7 Ultimate x64
 
 

tried this yet?

netsh int ip reset C:\netsh.log.txt
netsh winsock reset

(open a command prompt with elevated privileges for it to work)
My System SpecsSystem Spec
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23 Feb 2011   #4
Eddietheman

Windows 7 x64 home premium
 
 

I will try anything once I get home (work starting) but i did try both of those, but the first one was slightly different the c:\ part wasn't there...will try again this afternoon
My System SpecsSystem Spec
23 Feb 2011   #5
Eddietheman

Windows 7 x64 home premium
 
 

Downloaded and taking home the DNS flush, any other files I need?
My System SpecsSystem Spec
23 Feb 2011   #6
mlomheim

Windows 7 Home Premium 32bit
 
 

Re-install zone alarm will likely fix it. I would try that then the netsh command. Did you remove zone alarm from add/remove programs ? If you re-install zone alarm just disable it. If your anti-spyware and virus software is up to date The built in windows firewall should suffice for most people.
My System SpecsSystem Spec
23 Feb 2011   #7
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Instructions to totally remove ZoneAlarm How to Completely Uninstall Zone Alarm | eHow.com

This batch file should also help.

Copy and paste these lines in Note pad.

@Echo on
pushd\windows\system32\drivers\etc
attrib -h -s -r hosts
echo 127.0.0.1 localhost>HOSTS
attrib +r +h +s hosts
popd
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0


Save as flush.bat to your desktop. Right click to run as Administrator. Your computer will reboot itself.
My System SpecsSystem Spec
23 Feb 2011   #8
Eddietheman

Windows 7 x64 home premium
 
 
Dns flush

Ok I have done the dns flush and nothing changed. Can't reinstall zone alarm as I can't access the net. Grrr
My System SpecsSystem Spec
23 Feb 2011   #9
Eddietheman

Windows 7 x64 home premium
 
 

Contacted zonealarm and using their removal tool got everything working again. Tha k you all for the help!!!
My System SpecsSystem Spec
24 Feb 2011   #10
Eddietheman

Windows 7 x64 home premium
 
 

In case anyone else searches for this answer the tool to completely remove zone alarm is at http://download.zonealarm.com/bin/fr...cpes_clean.exe. Thanks again all for your help!!!
My System SpecsSystem Spec
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 Zone alarm uninstall ate my network




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