Lost the ability to browse websites


  1. Thomas R
    Posts : 69
    Windows 7 Ultimate x64 SP1 Ver. 6.1.7601 (Build 7601)
       New #1

    Lost the ability to browse websites


    I have a problem that drives me nuts: in my main account I lost the ability to browse any websites.
    I can successfully ping to the Default Gateway and websites but when trying to open a website I always get the "Internet Explorer cannot display the webpage" message.
    I also can ping the computer from the router or another computer.
    Also Windows Update and Microsoft Security Essentials have no problems searching or downloading updates.
    And in another account on the same Windows 7 installation I can browse websites without any issues.
    I already tried to shut down the firewall but that didn't solve the problem.

    Has anybody an idea what might cause this problem?
      My Computer
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Welcome
    Try two things to test
    Reset Explorer
    Tools>Internet Options>Advanced>Reset. This removes all addons, which you will have to replace later.
    Try another browser.

    Run a full anti virus scan
    Download and run a full updated Malwarebytes scan.
      My Computer
    Quote Quote

  4. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #3

    Hi Thomas R,

    Check for your browser's Proxy settings. Remove it if there's any setting found.
    How to Remove a Proxy Server | eHow.com

    Please let us know.
      My Computer
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  6. Thomas R
    Posts : 69
    Windows 7 Ultimate x64 SP1 Ver. 6.1.7601 (Build 7601)
    Thread Starter
       New #4

    I already found it.
    It was the LAN settings of IE: Automatic search of setting was not checked.
      My Computer
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  7. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #5

    If above suggestions didn't work, pls. check the LAN or Wireless setting and make sure that 'Obtain DNS server address automatically' is checked off and that DHCP is enabled.
    How to enable DHCP in Windows 7? | Windows 7 Themes
      My Computer
    Quote Quote

 

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