Can't connect my Xbox to my router


  1. CINTAM
    Posts : 16
    Windows 7 Home Premuim 64-bit
       New #1

    Can't connect my Xbox to my router


    Can't connect my Xbox to my router
    I've just brought a new router.

    It is a Tenda W311R Wireless N Cable DSL Broadband Router

    But I can't connect it to my Xbox 360 S

    I've managed to add my PC, Laptop, and PS3 to my home network without any difficulty however.

    I've encrypted my home network with WPA2 as recommended by Microsoft.

    These are the steps I took when trying to add my xbox 360 S console to my home network:

    1. On the console I went to My Xbox
    2. Then System Settings.
    3. Network Settings
    4. Scan for Networks
    4. My router was listed so I selected it
    5. I then entered my WPA2 wireless password
    6. Then I selected Test Xbox Live Connection.

    The console then said it couldn't coonect to my wireless network.

    I was thinking that the Xbox 360 S console’s built-in Wi-Fi uses the 2.4 gigahertz frequency band. Maybe my router is broadcasting using another frequency... But I have yet to check what that frequency is...

    Other than that, I really don't know what the problem could be. As I said, I've have no problem connecting my other devices to this issue does strike me as odd
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  3. Maguscreed
    Posts : 6,668
    Windows 7 x64
       New #2

    I seem to remember that xbox's like to have mac addresses assigned in the router.
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  4. CINTAM
    Posts : 16
    Windows 7 Home Premuim 64-bit
    Thread Starter
       New #3

    Maguscreed said:
    I seem to remember that xbox's like to have mac addresses assigned in the router.
    Huh?
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  6. mckillwashere
    Posts : 1,849
    Windows 7 x86/x64, Server 2008r2, Web Server 2008
       New #4

    Maguscreed said:
    I seem to remember that xbox's like to have mac addresses assigned in the router.
    A Mac address is often refereed to as a Physical address and is only assigned once by the manufacturer during manufacturing of the device. Yes I know there are ways to change what it looks like your mac is but that shouldn't be necessary to connect an xbox.


    For the OP have you tried connecting to xbox through a wired connection?
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  7. CINTAM
    Posts : 16
    Windows 7 Home Premuim 64-bit
    Thread Starter
       New #5

    I can't find any softwareon my PC since using the installation disc. So how do I cahnge settings?
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  8. mckillwashere
    Posts : 1,849
    Windows 7 x86/x64, Server 2008r2, Web Server 2008
       New #6

    Im saying have you tried to use an Ethernet cable to plug the xbox directly into the router?
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