Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Default gateway KEEPS DROPPING

19 Mar 2011   #1
Blackout0189

Windows 7 Home Premium 64bit
 
 
Default gateway KEEPS DROPPING

I have Windows 7 Home Premium 64bit, running on a Dell. I purchased this computer back in February 2010, and the internet HAS ALWAYS been wired directly to the router. All of my networking and internet was constant until January 2011, when I switched from Comcast to Verizon (big mistake), as soon as Verizon routers were installed in my house, my computer (only this computer, not my laptop or my Xbox 360) kept losing internet connection, and I had to either unplug and plug in my ethernet cable, or troubleshoot and repair my default gateway. Well I switched back to Comcast again, and this problem is still standing. Every 6 hours or so it happens. I have tried everything involving disabling IPv6 and resetting my winsock in command prompt.

So this must be a compatibility problem with my computer and the comcast router, right? The router is a Netgear Wireless-N 150 Router, WNR1000v2.

I have a wired connection, so it is nothing involving wireless problems. Please help


My System SpecsSystem Spec
.
19 Mar 2011   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Welcome the the forum. First thing I would tryis reset the router. There should be a little hole in the back panel, use a paper clip to push in and hold. Use Netgears instructions to reset the router.
ftp://downloads.netgear.com/files/WN...WW_23Jan09.pdf
My System SpecsSystem Spec
19 Mar 2011   #3
kool1zero

Windows 7 Ultimate x86
 
 

Before you go reseting your router and possibly messing up some settings with your ISP. And toss an ipconfig of your wired computer up.
My System SpecsSystem Spec
.

19 Mar 2011   #4
sordid

Windows 7 Ultimate x64
 
 

Check your DHCP leases - both the ones you get from your provider and the settings in your router.
My System SpecsSystem Spec
19 Mar 2011   #5
Ryan2320

Windows Seven x64
 
 

If the above suggestions don't seem to solve the problem. You can always manually give your computer the IP address. I am assuming what is in your system specs, Dell Studio (Desktop) computer. If this is a laptop computer I would keep DHCP alone because you could move around and try to use other networks.

With a desktop its not that mobile so disabling DHCP would work.

To set up the IP address manually you first need to know your default gateway IP address and subnet mask. This tutorial should give us the correct information either option should work.
IP Address - Locate and Find for Your Computer

Upload a screenshot or let us know the defualt gateway and subnet mask. To help you out follow this tutorial on how to upload files and screenshots on this forum. Screenshots and Files - Upload and Post in Seven Forums

Hope this Helps,
Ryan
My System SpecsSystem Spec
19 Mar 2011   #6
sordid

Windows 7 Ultimate x64
 
 

If you use the computer in different settings, I'd seriously recommend this software:
NetSetMan - Network Settings Manager | LAN & WLAN | Freeware & Pro
My System SpecsSystem Spec
22 Mar 2011   #7
Blackout0189

Windows 7 Home Premium 64bit
 
 

Thank you for the replies. I reset my router and that did not work, and I also gave my computer the IP address manually about a month ago and it's still happening.

To sordid, who said - "Check your DHCP leases - both the ones you get from your provider and the settings in your router."

How do I do this? I don't know what a DHCP is, so please explain or send me a link on how to do this. Thank you.
My System SpecsSystem Spec
22 Mar 2011   #8
acurasd

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Blackout0189 View Post
Thank you for the replies. I reset my router and that did not work, and I also gave my computer the IP address manually about a month ago and it's still happening.

To sordid, who said - "Check your DHCP leases - both the ones you get from your provider and the settings in your router."

How do I do this? I don't know what a DHCP is, so please explain or send me a link on how to do this. Thank you.

Your ISP DHCP Lease information will be on the Status Page.. where it will show the IP address coming from the ISP, along with Subnet, gateway, dns....

Your Router's DHCP lease information is on the page where you configure your DHCP information. Usually one of the first pages or the LAN configuration page.
My System SpecsSystem Spec
22 Mar 2011   #9
kool1zero

Windows 7 Ultimate x86
 
 

and perhaps a IPCONFIG? so we can see what's up with your computer settings so we can try and figure out whats up
My System SpecsSystem Spec
23 Mar 2011   #10
Blackout0189

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by kool1zero View Post
and perhaps a IPCONFIG? so we can see what's up with your computer settings so we can try and figure out whats up
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Joe>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Joe-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n US
B 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-A1-B0-78-59-58
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::291b:7db9:e98f:2467%26(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 22, 2011 8:06:24 PM
Lease Expires . . . . . . . . . . : Thursday, March 24, 2011 8:06:24 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 436249008
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F2-45-B8-00-21-70-60-2E-FC

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1525 (802.11n) WLAN PCIe Card
Physical Address. . . . . . . . . : 0C-EE-E6-97-45-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-21-70-60-2E-FC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dd3a:60c6:89d9:d775%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.20(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, March 23, 2011 1:04:53 AM
Lease Expires . . . . . . . . . . : Thursday, March 24, 2011 1:04:53 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184557936
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F2-45-B8-00-21-70-60-2E-FC

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{F61AA044-E8F2-4D5A-9548-5AFBA7CFA9A4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:287e:260a:bbaf:c05f(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::287e:260a:bbaf:c05f%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{BC03AB56-4FE6-41EF-9B72-B100F92DCFFD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B40B23F9-1578-4D0A-B09E-BDF89DA4FF83}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Joe>

-------------------------
There you go, and by the way, yesterday I went out to the store and bought a wireless USB Network Adapter, and now it's in and working. And I'm also still wired through ethernet cable, so maybe that will provide a precaution that will stop it from dropping.
My System SpecsSystem Spec
Reply

 Default gateway KEEPS DROPPING




Thread Tools




Similar help and support threads
Thread Forum
Connection Dropping - Default Gateway not available
Hello, for quite some time now I have been experiencing constant drops in my wireless connection, as constant as every 1 minute. It is not often I stay connected for more then 15 minutes at a time. When I run troubleshoot the end report says varying messages, but mainly "Default Gateway not...
Network & Sharing
Default Gateway Not Available - Connection keeps dropping
Hello everyone, I'm hoping that you can help me. I've lurked this forum for a long time. This is a wired connection to the router/modem and I have also tried it on a different router. I'll give a short version, then the lengthy background and what I have tried. Short version: Any download of...
Network & Sharing
Internet Connection Dropping- Default Gateway not Available
My internet connection keeps dropping, when I run the diagnostics it comes back showing the problem as the "default gateway is not available" and showing it being fixed, but then it will happen again a few minutes later. I have been Googling the issues in hopes of finding a solution but nothing I...
Network & Sharing
Dropping Internet Every Few Minutes- Default Gateway Not available
Hey, So, I'm on my wonderful laptop and it works well when I'm home. When I go to college, however, I drop internet ever couple of minutes. I run the troubleshooter and it reports that the Default Gateway Is Not Available. So, that sucks. It fixes the problem, then, a few minutes later, it...
Network & Sharing
No Default Gateway - Ethernet connection keeps dropping
Hi, Firstly i have searched this forum plus other sites on the internet and cannot find a solution that works for me. I am using an ethernet connection to my router (Netgear WNR2000 supplied by virgin media). I am running windows 7 professional (i have just reinstalled and this is when the...
Network & Sharing
Default Gateway Dropping
Hi. I have a Zhone 6218-I8 modem/router & have Windows 7 Ultimate as the OS. Up until yesterday afternoon my internet was working fine but since then my Default Gateway keeps dropping now & again. I tried resetting the modem/router but the problem still exists. It only seems to drop when there's...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App