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Windows 7: Default gateway KEEPS DROPPING

19 Mar 2011   #1

Windows 7 Home Premium 64bit
 
 
Default gateway KEEPS DROPPING

I have Windows 7 Home Premium 64bit, running on a Dell. I purchased this computer back in February 2010, and the internet HAS ALWAYS been wired directly to the router. All of my networking and internet was constant until January 2011, when I switched from Comcast to Verizon (big mistake), as soon as Verizon routers were installed in my house, my computer (only this computer, not my laptop or my Xbox 360) kept losing internet connection, and I had to either unplug and plug in my ethernet cable, or troubleshoot and repair my default gateway. Well I switched back to Comcast again, and this problem is still standing. Every 6 hours or so it happens. I have tried everything involving disabling IPv6 and resetting my winsock in command prompt.

So this must be a compatibility problem with my computer and the comcast router, right? The router is a Netgear Wireless-N 150 Router, WNR1000v2.

I have a wired connection, so it is nothing involving wireless problems. Please help

My System SpecsSystem Spec
19 Mar 2011   #2

Windows 7 Ultimate 64 bit
 
 

Welcome the the forum. First thing I would tryis reset the router. There should be a little hole in the back panel, use a paper clip to push in and hold. Use Netgears instructions to reset the router.
ftp://downloads.netgear.com/files/WN...WW_23Jan09.pdf
My System SpecsSystem Spec
19 Mar 2011   #3

Windows 7 Ultimate x86
 
 

Before you go reseting your router and possibly messing up some settings with your ISP. And toss an ipconfig of your wired computer up.
My System SpecsSystem Spec
.


19 Mar 2011   #4

Windows 7 Ultimate x64
 
 

Check your DHCP leases - both the ones you get from your provider and the settings in your router.
My System SpecsSystem Spec
19 Mar 2011   #5

Windows Seven x64
 
 

If the above suggestions don't seem to solve the problem. You can always manually give your computer the IP address. I am assuming what is in your system specs, Dell Studio (Desktop) computer. If this is a laptop computer I would keep DHCP alone because you could move around and try to use other networks.

With a desktop its not that mobile so disabling DHCP would work.

To set up the IP address manually you first need to know your default gateway IP address and subnet mask. This tutorial should give us the correct information either option should work.
IP Address - Locate and Find for Your Computer

Upload a screenshot or let us know the defualt gateway and subnet mask. To help you out follow this tutorial on how to upload files and screenshots on this forum. Screenshots and Files - Upload and Post in Seven Forums

Hope this Helps,
Ryan
My System SpecsSystem Spec
19 Mar 2011   #6

Windows 7 Ultimate x64
 
 

If you use the computer in different settings, I'd seriously recommend this software:
NetSetMan - Network Settings Manager | LAN & WLAN | Freeware & Pro
My System SpecsSystem Spec
22 Mar 2011   #7

Windows 7 Home Premium 64bit
 
 

Thank you for the replies. I reset my router and that did not work, and I also gave my computer the IP address manually about a month ago and it's still happening.

To sordid, who said - "Check your DHCP leases - both the ones you get from your provider and the settings in your router."

How do I do this? I don't know what a DHCP is, so please explain or send me a link on how to do this. Thank you.
My System SpecsSystem Spec
22 Mar 2011   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Blackout0189 View Post
Thank you for the replies. I reset my router and that did not work, and I also gave my computer the IP address manually about a month ago and it's still happening.

To sordid, who said - "Check your DHCP leases - both the ones you get from your provider and the settings in your router."

How do I do this? I don't know what a DHCP is, so please explain or send me a link on how to do this. Thank you.

Your ISP DHCP Lease information will be on the Status Page.. where it will show the IP address coming from the ISP, along with Subnet, gateway, dns....

Your Router's DHCP lease information is on the page where you configure your DHCP information. Usually one of the first pages or the LAN configuration page.
My System SpecsSystem Spec
22 Mar 2011   #9

Windows 7 Ultimate x86
 
 

and perhaps a IPCONFIG? so we can see what's up with your computer settings so we can try and figure out whats up
My System SpecsSystem Spec
23 Mar 2011   #10

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by kool1zero View Post
and perhaps a IPCONFIG? so we can see what's up with your computer settings so we can try and figure out whats up
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Joe>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Joe-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n US
B 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-A1-B0-78-59-58
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::291b:7db9:e98f:2467%26(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, March 22, 2011 8:06:24 PM
Lease Expires . . . . . . . . . . : Thursday, March 24, 2011 8:06:24 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 436249008
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F2-45-B8-00-21-70-60-2E-FC

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : DW1525 (802.11n) WLAN PCIe Card
Physical Address. . . . . . . . . : 0C-EE-E6-97-45-D4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-21-70-60-2E-FC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dd3a:60c6:89d9:d775%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.20(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, March 23, 2011 1:04:53 AM
Lease Expires . . . . . . . . . . : Thursday, March 24, 2011 1:04:53 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184557936
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-F2-45-B8-00-21-70-60-2E-FC

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{F61AA044-E8F2-4D5A-9548-5AFBA7CFA9A4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:287e:260a:bbaf:c05f(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::287e:260a:bbaf:c05f%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{BC03AB56-4FE6-41EF-9B72-B100F92DCFFD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B40B23F9-1578-4D0A-B09E-BDF89DA4FF83}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Joe>

-------------------------
There you go, and by the way, yesterday I went out to the store and bought a wireless USB Network Adapter, and now it's in and working. And I'm also still wired through ethernet cable, so maybe that will provide a precaution that will stop it from dropping.
My System SpecsSystem Spec
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 Default gateway KEEPS DROPPING





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