Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Western Digital My Book Live 1TB Network Storage Connection issue


26 Mar 2011   #1

Windows 7 Ultimate x64
 
 
Western Digital My Book Live 1TB Network Storage Connection issue

Hi.

Today i just buy my Western Digital My Book Live 1TB Network Storage this is first time im using WD NAS
I successfully installed Windows 7 x64 on my computer this week, but the computer sometimes loses contact with my WD 1TB Book live NAS(When trying to copy Big FILE). When this happens, I restart the computer, and the drive usually reappears. I just bought this hard drive two days ago. Instead of simply failing to recognize it, I sometimes get "not responding" errors when trying to open files.
here the screen shot
[IMG]http://img2.**********.com/th/00218/jfktoau67kw4.jpg[/IMG]


My hard drive (Western Digital My Book Live WDBACG0010HCH 1TB Network Attached Storage) appear in the compatibility list at window website.! http://www.microsoft.com/Windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Western%...

I contacted Western Digital support, Still no reply from them. still waiting
i find some hardware forum to check this out .. also not solution yet
i change my router,off firewall, also the same problem.

but if i try with MACBOOKPRO its working correctly. the problem now is at windows

Does anyone have any ideas about what I can do? Are there any downloads on the Microsoft site? Or will I have to bring the drive back to distributor

(I also keep getting a message at Windows can't find my shared i need to restart it before need to use it again.)

My System SpecsSystem Spec
.

26 Mar 2011   #2

Windows Seven x64
 
 

Is your Windows computer connecting by a wireless connection?

If so try connecting to it by a wired connection. Wireless connections can drop at any time, this might be why you are having issues how is your signal strength?

Try connecting by a wired connection, if you get the same problem let us know

Hope this Helps and Welcome to SevenForums!
Ryan
My System SpecsSystem Spec
26 Mar 2011   #3

Windows 7 Ultimate x64
 
 

yes i try using LAN wired connection also same like but with macbook using wireless also there is no problem...here the log i attch maybe u can see it.


Attached Files
File Type: zip systemLog_WCAZA4911026_1301194545.zip (188.2 KB, 28 views)
My System SpecsSystem Spec
.


Reply

 Western Digital My Book Live 1TB Network Storage Connection issue




Thread Tools



Similar help and support threads for2: Western Digital My Book Live 1TB Network Storage Connection issue
Thread Forum
My Book Live (western digital) cant be found Network & Sharing
Swapping a board with a western digital my book essential 1tb Hardware & Devices
Western Digital My Book Unrecognized Hardware & Devices
western digital my book external drive Hardware & Devices
Western Digital 500G My Book Essential General Discussion
Western Digital My Book Network & Sharing
Western Digital My Book Backup software Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:39 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33