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Windows 7: Western Digital My Book Live 1TB Network Storage Connection issue

26 Mar 2011   #1
lordfariq

Windows 7 Ultimate x64
 
 
Western Digital My Book Live 1TB Network Storage Connection issue

Hi.

Today i just buy my Western Digital My Book Live 1TB Network Storage this is first time im using WD NAS
I successfully installed Windows 7 x64 on my computer this week, but the computer sometimes loses contact with my WD 1TB Book live NAS(When trying to copy Big FILE). When this happens, I restart the computer, and the drive usually reappears. I just bought this hard drive two days ago. Instead of simply failing to recognize it, I sometimes get "not responding" errors when trying to open files.
here the screen shot
[IMG]http://img2.**********.com/th/00218/jfktoau67kw4.jpg[/IMG]


My hard drive (Western Digital My Book Live WDBACG0010HCH 1TB Network Attached Storage) appear in the compatibility list at window website.! http://www.microsoft.com/Windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Western%...

I contacted Western Digital support, Still no reply from them. still waiting
i find some hardware forum to check this out .. also not solution yet
i change my router,off firewall, also the same problem.

but if i try with MACBOOKPRO its working correctly. the problem now is at windows

Does anyone have any ideas about what I can do? Are there any downloads on the Microsoft site? Or will I have to bring the drive back to distributor

(I also keep getting a message at Windows can't find my shared i need to restart it before need to use it again.)


My System SpecsSystem Spec
.
26 Mar 2011   #2
Ryan2320

Windows Seven x64
 
 

Is your Windows computer connecting by a wireless connection?

If so try connecting to it by a wired connection. Wireless connections can drop at any time, this might be why you are having issues how is your signal strength?

Try connecting by a wired connection, if you get the same problem let us know

Hope this Helps and Welcome to SevenForums!
Ryan
My System SpecsSystem Spec
26 Mar 2011   #3
lordfariq

Windows 7 Ultimate x64
 
 

yes i try using LAN wired connection also same like but with macbook using wireless also there is no problem...here the log i attch maybe u can see it.


Attached Files
File Type: zip systemLog_WCAZA4911026_1301194545.zip (188.2 KB, 28 views)
My System SpecsSystem Spec
.

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 Western Digital My Book Live 1TB Network Storage Connection issue




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