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Windows 7: Cant connect to internet unless in safemode with networking


27 Mar 2011   #1

Windows 7 Home Premium 64-bit SP1 Build 7601
 
 
Cant connect to internet unless in safemode with networking

OK, so I have recently wiped my hard drive (7 pass process) and I have reinstalled Windows 7 Home Premium. I then proceeded to update to SP1. Everything is good so far. Then, I found a page on here that had useful programs to download (Located Here). "SWEET!" I thought. So I downloaded a bunch of them. Soon after a restart, I couldn't connect to the internet via Firefox 4.0 or IE8. However, Avast still seems to be able to update as well as Malwarebyte's Anti-Malware. So I tried to do what I think is a "clean boot" (I remember reading something about it some time ago). I opened msconfig then clicked "Selective Startup" then clicked on the "Services" tab. After that I clicked on the "Hide all Microsoft Services" then enabled the first half and disabled the second half of my services and the restarted. This did not work. So I repeated the steps but enabled second half and disabled the first half. Still nothing. I then booted into Safemode with Networking and that seems to be the only way I can connect to the internet. I have tired using Malwarebyte's and Avast to both scan my computer and it still say it's clean. Can anyone help me? I wasn't exactly what to publish as far as system information or things like that so they are available on demand. Thanks for the help!

~~~~~~~~~~~~~~~~~~~~~~~~Update~~~~~~~~~~~~~~~~~~~~~~~
I have researched a bunch from google and have gone to other forums and it seems that no one has such luck. Please help me friends!


My System SpecsSystem Spec
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28 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Please upload a report from safemode with networking as it contains information that will help us diagnose your problem

http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
28 Mar 2011   #3

Windows 7 Home Premium 64-bit SP1 Build 7601
 
 

But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.
My System SpecsSystem Spec
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28 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DragonPoet View Post
But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.
Yes. There is more information in these reports then just the BSOD dumps
My System SpecsSystem Spec
28 Mar 2011   #5

Windows 7 Home Premium 64-bit SP1 Build 7601
 
 

Quote   Quote: Originally Posted by mgorman87 View Post
Quote   Quote: Originally Posted by DragonPoet View Post
But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.
Yes. There is more information in these reports then just the BSOD dumps
Why thank you! ^_^ I will upload the zip file when I get a chance. Right now I am doing a deep virus scan with Kaspersky Virus Removal Tool 2010 in safemode and for some reason "perfmon /report" will not generate a report and i think it's due to the fact I am in safemode.
My System SpecsSystem Spec
28 Mar 2011   #6

Windows 7 Home Premium 64-bit SP1 Build 7601
 
 

Quote   Quote: Originally Posted by DragonPoet View Post
Quote   Quote: Originally Posted by mgorman87 View Post
Quote   Quote: Originally Posted by DragonPoet View Post
But I am not currently having any BSOD problems, but if you think it will help, I will upload a report.
Yes. There is more information in these reports then just the BSOD dumps
Why thank you! ^_^ I will upload the zip file when I get a chance. Right now I am doing a deep virus scan with Kaspersky Virus Removal Tool 2010 in safemode and for some reason "perfmon /report" will not generate a report and i think it's due to the fact I am in safemode.
OK, here is what I came up with. I have just zipped it in a Windows Zip file.

~~~UPDATE~~~
Is Windows 7 . . . - x86 (32-bit) or x64 ? x64 - the original installed OS on the system? Yes - an OEM or full retail version? OEM - OEM = came pre-installed on system - Full Retail = you purchased it from retailer - What is the age of system (hardware)? 1 year and 2 months (give or take) - What is the age of OS installation (have you re-installed the OS?) About 3 to 4 weeks.


Attached Files
File Type: zip BSOD.zip (718.0 KB, 20 views)
My System SpecsSystem Spec
28 Mar 2011   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

Have you attempted a system restore?
System Restore

I'd like you to check for the possibility of some sort of virus/rootkit on your system. Try running this rootkit removal tool in safe mode
Sophos Anti-Rootkit - Free Rootkit Detection and Removal Tool

Please uninstall any cyberlink software you have for diagnostic purposes. I see it crashing a lot in your system logs.

Code:
9/28/2009 3:19:31 AM   C:\Windows\system32\DRIVERS\yk62x64.sys
Update your Marvel network drivers from here

Code:
7/2/2009 12:45:07 PM   C:\Windows\system32\DRIVERS\atikmdag.sys
 7/9/2010 4:15:58 PM    C:\Windows\system32\DRIVERS\nvlddmkm.sys
I see two different device drivers installed for your video. What type of video card do you have? This is most likely not related to your networking issues but will need to be addressed.

Code:
C:\Windows\system32\DRIVERS\8784194.sys
C:\Windows\system32\DRIVERS\87841941.sys
C:\Windows\system32\DRIVERS\87841942.sys
I noticed these three drivers and I can't find anything on them doing a google search. I would like for you to change each of these drivers from .sys to .bak and see if it breaks anything.

After doing the above please let me know the results.
My System SpecsSystem Spec
28 Mar 2011   #8

Windows 7 Home Premium 64-bit SP1 Build 7601
 
 

THAT WAS PERFECT! THAT DID THE JOB! THANK YOU SO MUCH!... but should I be concerned about those 3 files that I had to chance the extension to?
My System SpecsSystem Spec
29 Mar 2011   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64bit
 
 

You can change them from .sys to .bak and see what they break. But you could also. Leave them alone unless you start experiencing problems again. Its up to you.
My System SpecsSystem Spec
29 Mar 2011   #10

Windows 7 Home Premium 64-bit SP1 Build 7601
 
 

I am experiencing the same problem. changing them was only a temp solution. any more ideas, btw, thanks for all the help thus far!
My System SpecsSystem Spec
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 Cant connect to internet unless in safemode with networking




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