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Windows 7: Wireless network refuses to enable

29 Mar 2011   #1

7 home premium 32bit
 
 
Wireless network refuses to enable

Hello everyone,

I'm running into a problem with an uncle's custom desktop where the wireless network is refusing to enable, even after enabling the connection.

Here is a brief history;

1) Buy and install a Belkin wireless USB adapter. Wireless networks is enabled, but not picking up any SSID. Insure WLAN auto-config is enabled and no 3rd party wireless managers are installed.

2) My Uncle returns the Belkin and gets a Linksys by Cisco USB wireless adapter. Wireless network connection is disabled. Attempted to run the installation utility for the USB adapter, however it errors out stating the windows wireless manager isn't managing the wireless network. I went into services.msc, disabled WLAN auto-config, and re-enabled with the same issue. I thought something with Belkin may have hi-jacked the wireless management so I ran revo-uninstaller against the Belkin to remove the application and any related registry keys. Unfortunately the issue persists.

3) Even after telling him that it isn't an issue with with the USB adapters, he returned it for a NETGEAR PCI adapter. Again same issue, wireless networks show disabled, enabling the connection says it is successful, but the connection never enabled.

One thing I didn't mention is that the devices are seen in device manager, so its not an issue with the devices not being detected.

I'm currently doing a System restore(taking a little while) to make sure there was nothing missed between the Belkin where Wireless network connection was enabled. I'll of course be updating with my results when it is done.

I know this has to be something stupid that is causing it(When isn't it something stupid). The only thing that I can conclude at this time is either the 32 bit OS running on 64 bit capable equipment or something is really screwed with the OS; luckily my uncle is willing to format and reinstall if all else fails.


Any suggestions is much appreciated, been banging my head against the wall on this one for a week now.

Thanks in advanced.

Glitched

My System SpecsSystem Spec
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29 Mar 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Just to clarify something because I don't see it above, was the belkin material ever correctly removed before starting with the new linksys software installation?
My System SpecsSystem Spec
29 Mar 2011   #3

7 home premium 32bit
 
 

Yes, as I stated I ran revo-uninstaller to remove the application, which is similar to CCleaner. If you're not familiar with either it is an application which uses the application's uninstaller and also removes any registry keys related to that application.
My System SpecsSystem Spec
.


29 Mar 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

oh I know what revo is, I don't know why you chose to use it rather than using the normal uninstall process though. Windows 7 is not very fond of most those types of utilities, they have a habit of causing as many problems as they solve.

Is a third party firewall in play here?
My System SpecsSystem Spec
29 Mar 2011   #5

7 home premium 32bit
 
 

Yes, but I did stop/shut that application down; then I remembered a very common problem I run into. Shutting down a security application doesn't always shut down the actual services. So after much convincing my Uncle allowed me uninstall his security software and BEHOLD!!!..it works.

Thank you very much for your time.
My System SpecsSystem Spec
29 Mar 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Have him use mse as a replacement, it's not as robust but it won't leave him with nothing and it won't outright block his connection.
http://www.microsoft.com/security_essentials/
My System SpecsSystem Spec
29 Mar 2011   #7

7 home premium 32bit
 
 

Thanks for the suggestion, but I already got around to doing that; I'm actually a fan of MSE.
My System SpecsSystem Spec
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 Wireless network refuses to enable




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