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Can't set up a Remote Desktop Connection
Hello, I have been trying for a very long time to set up a Remote Desktop Connection to my work server, and am unable to set it up and connect. I have no idea what the problem is.
The network administrator gave me the IP address for the server and I have double checked that it is correct.
He told me not to add anything else to the number when I set it up, but Windows Remote Desktop Connection setup wizard says it must have "https://" before the IP number so I put that in. I always get this error:
I thought it might be a Windows Firewall issue, so I went to check if it was allowed. It was not on the list like it is in the photo in this post: Remote Desktop Connection Windows 7An error occurred. Contact your workplace administrator for assistance.
I couldn't figure out how to add it because when I clicked to add another program, it was not listed as an option.
I read this tutorial Remote Desktop Connection (RDC) - Network
and the first photo under "Option Two" in that post shows Advanced System Settings with a section on Remote Desktop. On my computer it only shows the "Remote Assistance" section and does not show "Remote Desktop" at all, and I'm not sure why.
My ISP is AT&T. I have DSL with a wireless router. Is it possible that AT&T is blocking the port I need to use?
I connect to the server at my office and know my credentials are good, but I don't even get to the point of being able to enter them when I try to set up the Remote Desktop Connection at home.
Thank you in advance for any advice!
Last edited by blue skies; 26 Apr 2011 at 14:14.