| Windows 7: Win 7 Intermittent Internet Loss |
03 May 2011
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#1 | | |
Win 7 Intermittent Internet Loss I've been trying to get this resolved in some way for the last (who knows how many?) months.
In short, Verizon Fios, Actiontec Router. Windows XP machines (wired) (2) never any internet loss whatsoever.
Running the wireless from the Actiontec and also a Linksys that is on one of the ports. (distance issues)
The Linksys always syncs up and both wireless systems work 100% all the time with either XP or Win 7 laptops.
Here's the issue: two wired desktops running Win 7 have intermittent internet drops. One is older, one brand new fresh out of the box. Turned off the power saver NIC card function on both, WOL disabled. That's not the problem because the internet losses occur sometimes after the machine is on for a few minutes, the PC does not sit long enough to go into power saver anyway. There's no rhyme or reason as they say when the loss will occur. Sometimes this will not happen for a day or more, other times it can happen after using the machine for just a few minutes.
One thing I have been trying is to disable IPV6 then I can get the internet back, othertimes re-enable it to get the net back. Go figure. Again, disabling it will not fix the problem, however switching it on/off will. Disabling and re-enabling the NIC will only fix it sometimes, most instances that does nothing. There are different types of NIC cards in the machines, one uses a Realtec on board, the other uses Nvidea on board and a plug in NIC (brand?) all NIC cards/board performs the same.
One person in another forum has reported that he went to an Intel NIC and then his problem was solved. Not sure about that one, but if that was a valid fix, I'd purchase an Intel NIC right away.
Also, when they DO work, if I let them boot for a while, usually they will be fine, but that's looking at a 10-15 minute boot up. (doesn't take an excessive time for actual boot-up but I mean just leave it alone for 10-15 min)
The Actiontec has the most current update version, and is about two years old.
Somehow these machines lose the internet portion but not the network portion. Such an annoying problem, even more so when I added a brand new machine and get the same issues. I would be willing to bet that if I ran them wireless there would be no issue, but that's going to slow down the dl/ul speeds that I get with a wired connection.
Any comments/suggestions could help! | My System Specs |
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03 May 2011
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#2 | | Windows 7 Ultimate 32bit SP1 |
Do you have Bonjour installed on any of the computers? ... It may be 'timing out' trying to connect to the Internet. | My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio |
04 May 2011
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#3 | | |
I had previously checked but I'll check this again....I don't think its on the new PC freshly loaded but can't hurt to take a look.... | My System Specs | | |
04 May 2011
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#4 | | Win 7 Pro 64-bit South Central Texas |
It could be an issue with the Winsock protocol. Per Microsoft, this protocol is used by Windows to communicate with other computers and to access resources on the Internet, such as e-mail and Web sites. If there is a problem with Winsock, Windows will no longer be able to access the Internet. This previous thread has some suggestions on what to try. Resetting Winsock Protocol | My System Specs | | Computer type Laptop System Manufacturer/Model Number Sony Vaio VPCEB47GM Laptop OS Win 7 Pro 64-bit CPU Intel i5 2.4 Ghz Memory 8GB DDR3 Graphics Card Intel HD 3000 Sound Card IDT High Definition Monitor(s) Displays 15.6 WGXA Anti-Glare LED Screen Resolution 1280x800 Hard Drives 640Gb 7200rpm Antivirus MSE Browser Opera (primary) with IE9 backup |
05 May 2011
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#5 | | |
OK, thanks, this gives me a few things to look at, I'll be back at it in the next few days and see what happens with both suggestions... | My System Specs | | |
10 May 2011
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#6 | | |
In checking out and messing with all the settings I noticed that my connection was staying on for a much longer period of time. Still takes a real long time to do the initial connection, but stays on for many hours however still drops at random times. What I found is that if I toggle on/off these NIC settings, I can re-establish the connection with fairly good consistency. I toggle File and printer sharing,IPV6, Link Layer Topology IO driver, Link Layer Discovery responder. Can't seem to pin down which setting has the most effect just yet, and only toggling IPV6 does not solve the issue as I have seen in some other posts. By toggling these settings I can now keep the connection on for much longer, but did experience printing issues to a printer on my network, so even though I seem to be closer to the problem, It's not there yet.
I've been leaving some/all of these unchecked and then sending the machine to hibernate and the internet connection does come back on which was definitely not happening before. | My System Specs | | |
18 May 2011
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#7 | | |
Last update to this issues is that if I let the PC boot up for at least 5 minutes, it usually will come up with the internet. If for whatever reason there is loss, I just toggle the IPV6 setting and usually it will come back up. At this point I have gone thru so many troubleshooting suggestions, I may have fixed something at least to make this an easier process. I guess if it stays up for 90% of the time then I have to be happy with that. | My System Specs | | |
19 May 2011
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#8 | | Windows 7 Professional 32 Bit |
I don't wish to hijack this thread but, by way of moral support, I am expriencing a similar problem. This started happening last week. I haven't finished checking averything yet so I will watch this thread with interest.
If the suggestions don't work for me, I will start my own thread. If I find a solution, I'll post back.
Good luck! | My System Specs | | System Manufacturer/Model Number Dell Inspiron 530 OS Windows 7 Professional 32 Bit CPU Intel Core 2 Duo 2.66GHz Memory 4GB Graphics Card ATI Radeon HD 5570 Sound Card On board Realtek Keyboard Dell Mouse Microsoft comfort mouse Internet Speed 19Mbps |
19 May 2011
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#9 | | |
maybe try setting up static ip addresses for the machines see if that solves the problem...sometimes things like that can cause problems and a static ip might just help.maybe maybe not but its worth a try..report back on your results | My System Specs | | System Manufacturer/Model Number lenovo3000 c200 OS windows 7 32bit CPU intel centrino duo Motherboard lenovo Memory 3gb Graphics Card integrated Sound Card integrated on-board Monitor(s) Displays 1 PSU integrated Case intregated laptop form Cooling integrated laptop cooling Hard Drives 1 250gb sata |
20 May 2011
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#10 | | |
I had prevoiusly tried the static IP, no luck with that. There were still issues....This IPV 6 toggle works for me, last night I fired up one machine, did not use it for at least an hour, so when I came back to it I noticed the yellow no internet triangle....So I was going to go into the settings to toggle but instead I clicked on a browser and presto, it opened up and the triangle went out, go figure. Very random on everything....always these losses occur for no obvious reason.
But, please do take over the discussions, I'd really like to put it to bed someday! | My System Specs | | Win 7 Intermittent Internet Loss problems? All times are GMT -5. The time now is 11:27 AM. | |