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Windows 7: IE & MSN Unable to Connect

07 May 2011   #1
yswrox

Windows 7 Ultimate x64
 
 
IE & MSN Unable to Connect

Hello everyone,

Recently I have encountered a problem where my IE as well as MSN is unable to connect to the internet. They happened around the same time, thus I believe the problem is linked. It simply says "Internet Explorer cannot display the webpage".

The thing is, everything else I use has no problems whatsoever. This includes google chrome, firefox, AIM, skype, WoW and all kinds of stuff.

I've tried a lot of solutions with regards to tinkering around:
Control Panel > Internet Options > Connections > LAN Settings

I've also tried virus scans, resetting IE settings to default, reinstalling of both IE and MSN and nothing seems to work.

Thus, I'm absolutely befuddled as to why I'm still unable to connect to the internet. Could this be a problem between my ISP and my computer?

Would deeply appreciate any helpful advice!


My System SpecsSystem Spec
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07 May 2011   #2
jacksunny

Windows 7 Home Premium SP1 x64
 
 

What version of Internet Explorer are you running? This will help us determine the problem.
My System SpecsSystem Spec
07 May 2011   #3
yswrox

Windows 7 Ultimate x64
 
 

IE8 64 bit version, thanks!
My System SpecsSystem Spec
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07 May 2011   #4
jacksunny

Windows 7 Home Premium SP1 x64
 
 

Well here is a possible solution.
Many programs that use the Internet to run use Internet Explorer in some way. I believe MSN is one of them. Your problem may be because of 2 things...
  1. A virus. Try running a virus scan.
  2. You might want to try to update Internet Explorer 8 or upgrade to IE 9
My System SpecsSystem Spec
08 May 2011   #5
yswrox

Windows 7 Ultimate x64
 
 

Hmm any recommendations on what antivirus to use? I'm currently using Microsoft Security Essentials and I've did scans but nothing shows up.

I've reinstalled my IE 8 several times already, I'm fairly sure it's the updated version.

This is proving to be quite a tough problem to solve...
My System SpecsSystem Spec
08 May 2011   #6
jacksunny

Windows 7 Home Premium SP1 x64
 
 

Try Malwarebytes. When I first ran it on my computer it found many viruses that Security Essentials did not pick up. Also make sure you run a full scan not a quick one.
My System SpecsSystem Spec
08 May 2011   #7
yswrox

Windows 7 Ultimate x64
 
 

I've finally got the problem solved! I followed Shadowjk's guide that is bookmarked in this forum and after it restarted, I could access the internet through IE and go on MSN.

Thanks for all your help jacksunny!
My System SpecsSystem Spec
09 May 2011   #8
jacksunny

Windows 7 Home Premium SP1 x64
 
 

Glad you solved the problem
My System SpecsSystem Spec
07 Mar 2012   #9
soho1

Win 7 Pro 64-bit
 
 

I would like to to try this myself. As I am experiencing a related problem.

IE will connect to www.google.com or www.bing.com but other websites won't connect initially. Other browsers can be started and connect to these other website without any problem. After about 5-10 minutes, I can connect using IE.

I wonder what is going on with IE, my default browser? (version 9, 64-bit, MSE anti-virus)

Where is that bookmark?
My System SpecsSystem Spec
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 IE & MSN Unable to Connect




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