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Windows 7: Remote Desktop Connection: Impossible use wireless keyboard and mouse


22 May 2011   #1

Windows 7 32 bit Ultimate
 
 
Remote Desktop Connection: Impossible use wireless keyboard and mouse

HI all,

I need help to undertand if is possibile resolve this possible issue.

I have an ACER Revo 3610r, Atom 530 processor, I'm using it with a wireless Enermax Aurora micro keyboard (with trackball included).

I would use RDP from my work pc
Unfortunately after I've taken the control from my work pc I'm not able to use the wireless keyboard on the host (Acer revo ) so I've to restart with the shutdown /R command.

I have tried to use a wired mouse and all works fine so I think the problem is a bios or windows issue.

Can anyone suggest me a way to resolve this problem?

Thank you very much


Ugo

My System SpecsSystem Spec
.

22 May 2011   #2

Windows 7 profesional
 
 

Have you tried reinstallin the driver? Maybe you should run the remote desktop connection, then plug in your wireless mouse and keyboard so the remote computer detects it. This should work.
My System SpecsSystem Spec
23 May 2011   #3

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
 
 

Quote   Quote: Originally Posted by jhansen965 View Post
Have you tried reinstallin the driver? Maybe you should run the remote desktop connection, then plug in your wireless mouse and keyboard so the remote computer detects it. This should work.

Hi there
why would the REMOTE computer need to know anything about keyboard and mouse -- surely the REMOTE machine is just getting and receiving commands from the CLIENT computer i.e your WORK computer.

The drivers need to be on the HOST or CLIENT computer.

Or have I misunderstood something here.

With RDP all data entry is done on THE CLIENT machine.


Cheers
jimbo
My System SpecsSystem Spec
.


23 May 2011   #4

Windows 7 32 bit Ultimate
 
 

Hi all,

Thank you for you reply but they don't address my issue unfortunately.

The wireless keyboard and trackball is attached on the host machine and not on the client.

Only when I take the control from my client by RDC and host shows the logon screen the keyboard (attached to the host) doesn't work anymore.

From my client all works fine , keyboard included.

any other ideas ?

thank you very much
My System SpecsSystem Spec
23 May 2011   #5

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
 
 

Hi there
As I pointed out in the post you CAN'T use things like mice and keyboards on the REMOTE machine any more while you are logged in to an RDP session

When you've logged on to the REMOTE machine via RDP -- even if physically the two machines are NEXT TO EACH OTHER one is still THE CLIENT and the other is THE REMOTE. The CLIENT machine acts as your front end to your REMOTE RDP session.

LOCAL SESSIONS can support multiple keyboards and mice.

When I'm working in FranceIHATE those AZERTY keyboards so I have an external QWERTY one connected to the French laptop -- both keyboards still work at the same time.

However for a REMOTE session via RDP -- no go I'm afraid even if in the options for RDP you specify plug and play hardware etc.

You can try in the LOCAL RESOURCES settings before establishing the RDP connection in the MORE settings to check drives and
other supported plug 'n play devices but I'm sure it won't work.

You can transfer sound from the remote to client machine and use things like remote DVD drives but for mice and keyboards -- forget it.


Here's a quote from the RDP help file (Windows 7 CLIENT)

........
How can I use my devices and resources in a Remote Desktop session?


Redirecting a device on your computer makes it available for use in a Remote Desktop session. If you have a recent version of Remote Desktop, you can redirect most devices, including printers, smart cards, serial ports, drives, Plug and Play devices, media players based on the Media Transfer Protocol (MTP), and digital cameras based on the Picture Transfer Protocol (PTP). Some USB devices can be redirected, and you can also redirect your Clipboard.
To redirect devices and resources
  1. <LI class=step>[IMG]mshelp://help/?id=Microsoft.Windows.Resources.ShellExecuteTopicIcon[/IMG]Click to open Remote Desktop Connection.
    <LI class=step>Click Options, and then click the Local Resources tab.
    <LI class=step>Under Local devices and resources, select the devices or resources you want to redirect.
    <LI class=step>To see additional devices, or to redirect Plug and Play devices or drives and devices that you plug in later, click More.
    <LI class=step>To redirect supported Plug and Play devices, under Local devices and resources, double-click Other supported Plug and Play (PnP) devices.
    The Plug and Play devices that support redirection and are currently plugged in appear in this list.
    <LI class=step>To redirect supported USB devices, under Local devices and resources, double-click Other supported RemoteFX USB devices. The USB devices that support redirection and are currently plugged in appear in this list.
    <LI class=step>Select the check box next to each device that you want to redirect.
  2. To automatically redirect drives or devices that you plug in or connect to in the future, under Local devices and resources, double-click Drives, and then click Drives that I plug in later.
    – or –
    Double-click Other supported Plug and Play (PnP) devices, and then click Devices that I plug in later.
Notes
  • USB devices that are redirected won’t be available for use by the local computer.
  • The heading "Other supported RemoteFX USB devices" will only appear in the list of devices if RemoteFX USB device redirection is enabled and at least one supported USB device is present.
  • To use RemoteFX USB device redirection, the installed version of Remote Desktop Connection must support Remote Desktop Protocol 7.1 or higher, and the feature must be enabled.
  • Before redirecting USB devices, make sure they are not actively in use on the local computer. If a program is saving files to the device at the moment that you redirect it, there is a risk of data loss, just as if you’d removed the device from the computer while data was being saved to it.
  • You can't transfer content that's protected with digital rights management (DRM) from redirected media players.
  • Plug and Play device redirection and RemoteFX USB device redirection are not supported over cascaded Remote Desktop connections. This means that when you're connected remotely to one computer, and from within that session you connect to another computer, the second connection is cascaded. For example, you can redirect and use a Plug and Play device attached to your local computer when you connect to a remote computer. However, if you connect to a second remote computer from the first one, you can't redirect and use the Plug and Play device with the second computer.
  • If you're connecting to a computer running Windows XP or Windows Server 2003 and you want to copy and paste files, follow the steps above to redirect the drive on this computer that contains your temporary folder. In most cases, this will be drive C.
  • Due to security restrictions, you can't copy a file from a remote computer to the root folder of a drive on this computer unless you're logged on using the default computer administrator account.
To edit the .rdp file
  1. Your Remote Desktop Connection settings are saved in a file with an .rdp extension. The default .rdp file that is used if you haven't created a separate one is a hidden file located in your My Documents folder. To make it visible, see Show hidden files.

    <LI class=step>Open the .rdp file in a text editor such as Notepad.<LI class=step>Add or change the following line:
    redirectposdevices:i: value
    • If value = 0, Microsoft Point of Service for .NET device redirection is disabled.
    • If value = 1, Microsoft Point of Service for .NET device redirection is enabled.
For more information about editing .rdp files, go to Remote Desktop Protocol settings in Windows Server 2003 and in Windows XP on the Microsoft website.



................................


Cheers
jimbo
My System SpecsSystem Spec
23 May 2011   #6

Windows 7 32 bit Ultimate
 
 

Thanks Jimbo45,

I have repeat that I'm able to use the wireless Keyboard (with trackball) on the HOST computer and not in Remote.
These the steps to reproduce the problem:

1) on remote pc I open a RDC session on the host computer
2) on the host computer appear the Logon screen
3) on the host computer is not possible anymore fill the logon field in to enter in Windows
4) on the remote pc I have to run a shutdown /r in the RDC session to restart the Host and came back to use the wireless keyboard

Thanks
My System SpecsSystem Spec
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 Remote Desktop Connection: Impossible use wireless keyboard and mouse




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