Help connecting to dial up connection via router


  1. Posts : 12
    Windows 7 64bit Ultimate
       #1

    Help connecting to dial up connection via router


    Hi you guys! So I do a lot of tech support for my family, however I'm a bit stumped a family member presented me with a problem on her hp netbook. She has verizon internet which is dial up and has a belkin router broadcasting the signal. Today however she was unable to connect. Usualy a box would pop up when she would connect to the network or a notification window would come up saying it is connecting to the dial connection. The window did have a box to check or un check asking to do it automaticaly, My question is how would i go about checking the box again and connecting the dial up connection?
    thanks!
    the computer is a netbook running win7 starter it is an HP brand
      My Computer


  2. Posts : 1,849
    Windows 7 x86/x64, Server 2008r2, Web Server 2008
       #2

    Camj45,

    Dial up connections are not possible behind a router. there would need to be an RJ-11 Cable(Phone cable) plugged into the computer.
    Does the pop up box contain an IP, phone number, Just username and password, is it a windows box or Verizon box?
      My Computer


  3. Posts : 12
    Windows 7 64bit Ultimate
    Thread Starter
       #3

    It's a verizon box and its hooked via mac it gives off signal and before this occured when ever the netbook would connect a window would pop up saying "establishing connection" or "connecting" and since its dial up yea there has to be a phone jack plugged in
      My Computer


  4. Posts : 12
    Windows 7 64bit Ultimate
    Thread Starter
       #4

    As far as IP address and username i'm not to sure im going to run over there tomorrow and check it out and see what i can do
      My Computer


  5. Posts : 1,849
    Windows 7 x86/x64, Server 2008r2, Web Server 2008
       #5

    Any updates regarding this?
      My Computer


  6. Posts : 12
    Windows 7 64bit Ultimate
    Thread Starter
       #6

    Sorry for a late response,
    After about a couple of minutes of trouble shooting the router and the connection. It was a matter of restarting the network which included the modem, router etc. After the network restarted I reconnected the laptop with out any trouble after i troubleshooted and restarted the network.
      My Computer


  7. Posts : 1,849
    Windows 7 x86/x64, Server 2008r2, Web Server 2008
       #7

    Sometimes things just need a good reboot :)
      My Computer


 

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