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Windows 7: Windows 7 - Download Hang


01 Jun 2011   #11

Windows 7 Pro x64 SP1
 
 

Quote   Quote: Originally Posted by ITGuy505 View Post
I tried it on a fresh installation of Windows and it does the same thing. Tried clearing cookies/cache and still the same thing. I'm usually pretty good and troubleshooting but this has me at a loss.
What Anti-virus and/or firewall are you using?

Rich

My System SpecsSystem Spec
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01 Jun 2011   #12

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

No antivirus or firewall on the fresh installation (Windows Defender and Windows Firewall are disabled).
My System SpecsSystem Spec
01 Jun 2011   #13

Debian Squeeze Stable 64-bit
 
 

Is QoS configured? Give priority to HTTP/web browsing traffic, you could also try changing the DNS to Google's public DNS. Try the DTA add-on for FIrefox - does it complete the download successfully? You could also try a Linux boot disk.
My System SpecsSystem Spec
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01 Jun 2011   #14

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

I'll look into those suggestions tomorrow, as it is the end of my work day now. Though I'm not sure how any of those things would cause it to not work in Windows 7 while it works with Windows XP. Thanks for the suggestions, I'll get back to you tomorrow.
My System SpecsSystem Spec
02 Jun 2011   #15

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

QoS is not configured. If it is a DNS issue, then why only Windows 7? The DTA add-on failed as expected since it is not only an issue in Firefox. Lastly, I'm not trying with a Linux boot disk because I'm sure it will work since the issue is only on Windows 7 machines. Thank you for the suggestions.
My System SpecsSystem Spec
02 Jun 2011   #16

Debian Squeeze Stable 64-bit
 
 

Have you tried updating the NIC drivers? Does this affect wireless and ethernet or just one?
My System SpecsSystem Spec
02 Jun 2011   #17

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

All drivers are up to date. All of the machines are desktop machines with only LAN cards so I'm not sure if the wireless would work or not. I'll see if I can get a Windows 7 laptop to test though.
My System SpecsSystem Spec
02 Jun 2011   #18

Windows 7 Ultimate SP1 x64
 
 

Hello. It will be good to upload MSINFO32 report here. Enter msinfo32.exe into the start menu, and press enter. Go to File>Save, and save a copy on your desktop. Right-click on it, and select Send to>New compressed folder. Then attach the file to your next post.
My System SpecsSystem Spec
02 Jun 2011   #19
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

The router has a built-in firewall. you stated you didn't set it up. Could the firewall settings have something to do with how it addresses Windows 7 traffic? Did you get QoS set up?
My System SpecsSystem Spec
03 Jun 2011   #20

Windows XP Pro x86, Windows Vista Home Premium x86, Windows 7 Pro x64, Win2k3, Win2k8, Ubuntu
 
 

I don't see any way that the firewall would affect Windows 7 and not Windows XP, or why it would not be consistent. No QoS is set up. I've attached my MSINFO32 report.


Attached Files
File Type: zip msinfo.zip (38.2 KB, 20 views)
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 Windows 7 - Download Hang




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