Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Wireless Internet problems

12 Jun 2011   #1
RobL700

Windows 7 Ultimate x64
 
 
Wireless Internet problems

Hi,
Recently I have had the fibre optic service installed from BT, it is working extremely well (we've gone from getting around 0.15Mbps to 37.5/38Mbps) and at first, everything worked reasonably well wirelessly even though it was around 15Mbps slower than the desktop pc which is wired. Today, i have installed a new computer which has wireless built in in another room in the house, and at first, it connected fine, the speed was poor but as it was only last wednesday that the service was installed, i assumed this was because we are still in the '10 Day intermittent period' when BT are testing the connection etc. But after using it for a few minutes it nows regularly disconnects from the network and we get about 1Mbps speed, and the same for all the other wirless devices in the house (Inc an iPhone, 3 Laptops and an XBOX). However, the computer using the wired connection is unaffected, i know that using WiFi will cause some speed decrease, but... 38 down to 1, surely there is something wrong as all wireless devices were 22-25Mbps before i connected that new computer?

Any help and advice would be much appreciated,
Thanks, Rob


My System SpecsSystem Spec
.

12 Jun 2011   #2
2xg
Microsoft MVP

Win7 & Win8 64bit
 
 

Hi RobL700,

First off, lets do a Power Cycle of all your devices. See if all the wireless connections have improved.

Next task....Install and run Xirrus Wi-Fi Inspector.
Click on the 'Show Networks' to display all wireless networks on the xirrus icon on your desktop of if you have one running in a corner. Tap the Printscreen key on your keyboard, open up Paint then choose Edit from the Menu and select Paste, then SAVE it. Upload and attached the file here.
My System SpecsSystem Spec
Reply

 Wireless Internet problems




Thread Tools





Similar help and support threads
Thread Forum
Problems keeping wireless internet connection
I moved to another state a month ago and had to get new internet service, before then my laptop was running fine but as soon as I got new net it started disconnecting constantly. I thought it was my service but no other laptop in our house is having a problem and I called them and all was fine on...
Network & Sharing
Working with 2 wireless networks - Internet access and HDMI wireless
Hi, I have just got an EZCast home multimedia wireless sharing device. It works great from my acer laptop and from my android phone. HTC one! My problem is that it works as an access point so both my phone and my laptop need to connect as clients. when I do this I have no connection to the internet...
Network & Sharing
Internet connectivity problem, affects wired internet but not wireless
I am having Internet connectivity issues that only affect my computer and only affect it when I'm using a wired connection as opposed to a wireless connection. I would just use the wireless except that it's too weak here at my house especially in the room where I'm working and thus it's slow...
Network & Sharing
Wireless Internet Connection Problems
Hi, as the thread title indicates I can't connect my desktop to the internet. This happened a few months ago when we set up the system and after going through all the solutions(and then some!) suggested on multiple sites I found a post on a website that came up with the solution. All I can remember...
Network & Sharing
Cable & wireless problems, slow/no internet
Hi all, I'm new here, I was hoping you could help me. I'm having problems with my internetconnection on my Windows 7 laptop. I've bought it new 1 week ago, and I've tried both a wireless and a wired connection. The wireless connection works but is EXTREMELY slow. The cable doesn't work at all,...
Network & Sharing
Wireless Internet Connection Problems
Hello, Iv recently bought a new PC with Windows 7, but im having problems with my wireless connection. It connects fine to the router but it can take anything up to 30 minutes to load a web page. Im currently using the BTHomeHub 2.0 router with a Belkin F5D7050 wireless network...
Network & Sharing

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:39.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App