Quote: Originally Posted by mfort212
My Acer Aspire running Windows 7 and using an ethernet cable can't find an internet connection. It was working fine then I downloaded a pre-loaded version of Microsoft Office 10 suites and the next time I tried to get online the connection was gone. I didn't download the Office from the internet so I can't imagine it is a virus but I don't know what could have happened. Any help would be greatly appreciated!
Do a system restore> Pick the date before
you " downloaded a pre-loaded MS Office " as your restore point.
Hopefully, that will give you back access to internet.
>>>> I downloaded a pre-loaded version of Microsoft Office 10 suites......
Were you trying to say that your computer had a pre-installed " trial version " of Microsoft Office 2010 when you first bought your computer. Trial version has since expired, and you tried to download a full paid version of the Microsoft Office 2010 ?