Windows 7 Forums Search
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7 - Acer Aspire running Windows 7 won't find an internet connection

 
06-17-2011   #1


Windows 7 32 bit
 
 

Acer Aspire running Windows 7 won't find an internet connection

My Acer Aspire running Windows 7 and using an ethernet cable can't find an internet connection. It was working fine then I downloaded a pre-loaded version of Microsoft Office 10 suites and the next time I tried to get online the connection was gone. I didn't download the Office from the internet so I can't imagine it is a virus but I don't know what could have happened. Any help would be greatly appreciated!

My System SpecsSystem Spec
06-17-2011   #2


Windows 7 Home Premium 64-bit, SP1
 
 


Quote   Quote: Originally Posted by mfort212 View Post
My Acer Aspire running Windows 7 and using an ethernet cable can't find an internet connection. It was working fine then I downloaded a pre-loaded version of Microsoft Office 10 suites and the next time I tried to get online the connection was gone. I didn't download the Office from the internet so I can't imagine it is a virus but I don't know what could have happened. Any help would be greatly appreciated!
Suggestion :
Do a system restore> Pick the date before you " downloaded a pre-loaded MS Office " as your restore point.
Hopefully, that will give you back access to internet.

>>>> I downloaded a pre-loaded version of Microsoft Office 10 suites......

Were you trying to say that your computer had a pre-installed " trial version " of Microsoft Office 2010 when you first bought your computer. Trial version has since expired, and you tried to download a full paid version of the Microsoft Office 2010 ?
My System SpecsSystem Spec
06-17-2011   #3


Windows 7 32 bit
 
 


I have tried that and it did not work. I had just read a different thread on here and entered the physical address of the LAN card to and went under the Advanced Tab and changed the Network Address from " Not Present" to the physical Address. The internet light on my modem came on then, but it still says it cannot connect. So I am still lost. I am on my desktop now and that is how I am connecting. Thats how I know its not a modem issue.
My System SpecsSystem Spec
.


06-17-2011   #4


 


Just a question, Have you tried to release and renew your ip address, and have you gone to the command prompt and typed " ipconfig " to see if you have an ip address. Also, at the command promt type " ipconfig /release" hit enter, then type " ipconfig /renew" then hit enter again. Hope this helps.
When you went into the networking-tcpip -properties, did you check " Obtain Ip automatically ". Just wondering if this reply applies with your problem.
My System SpecsSystem Spec
Reply

 Acer Aspire running Windows 7 won't find an internet connection problems?



Thread Tools



Similar Threads for: Acer Aspire running Windows 7 won't find an internet connection
Thread Forum
acer notebook windows 7 lost internet connection Network & Sharing
Need to find a motherboard for an Acer Aspire 5630-6544 Hardware & Devices
Problems with ethernet connection on Acer Aspire 5740G laptop Hardware & Devices
running problem windows vista to acer aspire 4540 General Discussion
Acer Aspire M3203 and Acer's Windows 7 upgrade software Installation & Setup


All times are GMT -5. The time now is 06:24 PM.



Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30