Ethernet port in wall not working

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  1. Posts : 70
    Windows 7 Professional x64
    Thread Starter
       #11

    you mean the ethernet cord i use to plug into wall? that works i used it to plug into router, also it is brand new.

    if the ethernet socket is broken is there anything i can do or is that a job for a technician.
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  2. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #12

    Yes, that cable. does it work elsewhere on your computer?
    If the wall socket is bad, call maintenance to replace it. Call them anyway to test it.
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  3. Posts : 4,161
    Windows 7 Pro-x64
       #13

    Who's house is this? New house? If there's one cable from the router to a socket that's supposed to feed the rest of the house, there's got to be a switch (network distributor) somewhere. You can't feed multiple house sockets with a single router port (at least not at the same time/use). Could be the switch is powered off or otherwise not working. Newer homes that are pre-wired for Ethernet will generally have a distribution panel somewhere. Each of the wall sockets would be wired to the distribution panel (or switch) and the switch wired to the router. The router is generally in the same location.
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  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #14

    That is a valid point carwiz. OP did say his or anothe laptop did not work in another room. Sounds like a dorm or frat house.
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  5. Posts : 70
    Windows 7 Professional x64
    Thread Starter
       #15

    im not sure what you mean by elsewhere on my computer, i only have one ethernet port and nothing else to plug into.

    its not my house it is managed by an agency, it is reasonably new maybe 3-5 years, i did read about the switch elsewhere and people have said they found theirs in cupboards etc. i had a look around and couldnt find it so i assumed it would have been built into the wall since the router plugs into there.

    yes its a share accommodation
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  6. Posts : 4,161
    Windows 7 Pro-x64
       #16

    The switch should be somewhere that's accessible--Not built into a wall. It's an electronic devise that needs power and air cooling. Some are as large as a DVD player but most home switches will be about the size of a router. If this is an apartment, townhouse or other managed group property, the switch is probably in a utility closet that's not accessible to the public or individuals. You'll have to report the problem to property management.
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  7. Posts : 4,161
    Windows 7 Pro-x64
       #17

    Hold on a second... You said you plugged your PC directly into the wall socket and it worked? You shouldn't need a router. There must already be a router on the other end of your house circuit. Unplug the router from the wall socket and wire your PC directly to the wall socket--In each room. The circuits are already split.
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  8. Posts : 70
    Windows 7 Professional x64
    Thread Starter
       #18

    No I plugged it directly to the router not to the wall
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  9. Posts : 4,161
    Windows 7 Pro-x64
       #19

    spinksy said:
    No I plugged it directly to the router not to the wall
    What router? You shouldn't need a router. If you had the router plugged into the wall while testing the other rooms, that probably killed the switch. Go directly to the wall socket from your PC in each room and see what happens--No router.
      My Computer


  10. Posts : 70
    Windows 7 Professional x64
    Thread Starter
       #20

    Ok maybe I'm using the wrong word, the modem? As in the device that actually connects to the internet which is in the lounge room
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